Job Summary
We are looking for an experienced Adobe Architect to lead enterprise-scale Adobe Experience Platform (AEP), Real-Time CDP, and Adobe Journey Optimizer (AJO) implementations. The ideal candidate will have strong expertise in customer data platforms, identity resolution, customer 360 solutions, real-time personalization, and multi-channel journey orchestration.
Key Responsibilities
- Design and architect Adobe Experience Platform (AEP) and Real-Time CDP solutions.
- Lead Adobe Journey Optimizer (AJO) implementation and customer journey orchestration.
- Define XDM schema architecture, identity graph strategy, and unified customer profile design.
- Build scalable customer data solutions enabling real-time segmentation and activation.
- Integrate AEP with CRM, MarTech platforms, Data Lakes, and third-party applications.
- Design customer 360 solutions and identity resolution frameworks.
- Drive architecture governance, best practices, and technical solution reviews.
- Lead pre-sales discussions, RFP responses, estimations, and solution proposals.
- Collaborate with business, marketing, and technology stakeholders.
- Mentor technical teams and provide architectural guidance throughout project delivery.
Required Experience
- 15+ years of IT experience.
- 5+ years in Adobe Experience Platform / RTCDP implementations.
- Experience architecting large-scale customer data platforms.
- Experience handling 10M+ customer profiles and enterprise data ecosystems.
- Strong client-facing and stakeholder management experience.
- Exposure to Healthcare, Banking, Financial Services, Telecom, or Retail domains
Mandatory Skills
- Adobe Experience Platform (AEP)
- Adobe Real-Time CDP (RTCDP)
- Adobe Journey Optimizer (AJO)
- Customer Journey Analytics (CJA)
- Identity Resolution & Identity Graph
- XDM Data Modeling
- Customer 360 Solutions
- REST APIs
- SQL
- Cloud Platforms (AWS/Azure)
- Data Governance & Consent Management
- Omnichannel Customer Engagement Architecture
Preferred Skills
- Adobe Analytics
- Adobe Target
- Salesforce Data Cloud
- Tealium
- Informatica MDM
- IBM MDM
- Customer Data Platforms (CDP)
- Marketing Technology (MarTech) Architecture