Airport Ground Staff – Ticketing & Check-in

Bluespirit; Hyderabad; On-site; INR 220,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Diverse work environment

Training and support

Travel benefits

Job summary

Bluespirit, based in Hyderabad, seeks Airport Ground Staff for ticketing and check-in to deliver top-notch passenger service. You will handle ticketing, check-in, boarding support, and guest inquiries with accuracy and courtesy.

The role requires a customer-focused mindset, strong communication, and the ability to operate in a fast-paced airport environment. Training and career growth opportunities are provided.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Ability to lift and move luggage.
• Willingness to work weekends and holidays.

Responsibilities

• Greet and assist passengers at the check-in counter.
• Verify and issue tickets to passengers.
• Check and weigh baggage for airline compliance.
• Assist passengers with special needs or requests.
• Handle customer inquiries and resolve issues.
• Coordinate with airport staff to ensure timely boarding.

Skills

Customer service

Interpersonal skills

Communication skills

Education

High school diploma

Job description

About the job Airport Ground Staff – Ticketing & Check-in

Position: Airport Ground Staff – Ticketing & Check-inCompany Overview:Bluespirit is a leading airline company based in Hyderabad, Telangana, India. We provide top-notch services to our customers and strive to make every flight experience a pleasant one. We are currently seeking a highly motivated and customer-oriented individual to join our team as an Airport Ground Staff – Ticketing & Check-in.

Job Description:

As an Airport Ground Staff – Ticketing & Check-in, you will be responsible for providing excellent customer service to our passengers at the airport. Your main duties will include ticketing, check-in, and boarding assistance. You will also be responsible for handling any customer inquiries, resolving any issues, and ensuring a smooth and efficient check-in process.

Key Responsibilities:

• Greet and assist passengers at the check-in counter
• Verify and issue tickets to passengers
• Check and weigh baggage to ensure compliance with airline regulations
• Assist passengers with special needs or requests
• Handle any customer inquiries and resolve any issues
• Ensure a smooth and efficient check-in process
• Coordinate with other airport staff to ensure timely boarding of passengers
• Provide information on flight schedules, delays, and cancellations
• Maintain a clean and organized work area
• Adhere to all safety and security procedures
• Handle cash and credit card transactions accurately
• Collaborate with other team members to achieve overall customer satisfaction
• Attend training sessions and meetings as required

Qualifications:

• High school diploma or equivalent
• Previous experience in customer service is preferred
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving skills
• Ability to handle difficult situations calmly and professionally
• Knowledge of computer systems and basic math skills
• Must be able to work flexible hours, including weekends and holidays
• Must be physically able to lift and move heavy luggage
• Must pass a background check and drug test

We Offer:

• Competitive salary and benefits package
• Opportunities for career growth and development
• A dynamic and diverse work environment
• Training and support to enhance your skills and knowledge
• Travel benefits and discounts on airline tickets

If you are passionate about providing exceptional customer service and have a strong desire to work in the aviation industry, then we want to hear from you! Join our team at Bluespirit and be a part of our mission to provide the best flying experience to our customers.