AI Solution Engineer

Sapiens International; Bengaluru; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

Sapiens International in Bengaluru is seeking an AI Solution Engineer to take AI use cases from pilot to production across automation, development, QA, and Implementation Engineering. You’ll work hands-on with LLM-based agents, MCP tooling, and Claude/Anthropic APIs to design, build, and scale systems that reduce manual effort on client projects.

You’ll own initiatives end-to-end—from PoC to a tool used by Dev engineers and QA teams daily—collaborating with cross-functional teams to turn

Qualifications

• 3+ years of hands-on software engineering with production code.
• At least 2 years building with LLM APIs (Anthropic/Claude/OpenAI).
• Experience with MCP or similar tool orchestration is a plus.
• Experience with test automation frameworks and CI/CD pipelines.
• Strong communication with QA, engineering, and leadership.

Responsibilities

• Develop & scale AI-powered tools for defect analysis and test automation across client implementations.
• Build agentic workflows using Claude/Anthropic APIs, MCP servers, and orchestration patterns.
• Support development by embedding AI tooling into code reviews, unit tests, and legacy-code comprehension.
• Partner with QA and IE to turn high-volume problems into AI-driven pipelines.
• Productionize AI initiatives with gating, data validation, and reporting.
• Build dashboards and analytics showing AI impact and hours saved.
• Collaborate across QA, Dev, Performance, and Implementation teams.

Skills

3+ years software engineering

LLM APIs experience

Test automation frameworks

Jira/Confluence familiarity

Communication skills

Tools

Claude/Anthropic APIs

MCP tooling

Playwright

Jira/Confluence

Job description

Sapiens is scaling AI across its Sapiens insurance platform and the teams that build, test, and implement it. We’re looking for an AI Solution Engineer to take our AI use cases from pilot to production - across automation, development, QA, and Implementation Engineering (IE). You’ll work hands‑on with LLM-based agents, MCP tooling, and Claude/Anthropic APIs to design, build, and scale systems that materially reduce manual effort across our client implementation projects. This is not a research role - it’s a build-and-ship role. You’ll own AI initiatives end-to-end: from proof of concept to a tool that Dev engineers and QA teams use every day.

What You’ll Do:

• Develop & scale AI-powered tools for defect analysis, test automation, and performance engineering — turning working prototypes into reliable, project‑agnostic systems used across multiple client implementations.
• Build and extend agentic workflows using Claude/Anthropic APIs, MCP servers, and orchestration patterns (e.g., Playwright-based agents, Jira/Confluence integrations, RAG pipelines etc).
• Support the Dev team directly — build AI tooling into the development workflow itself: code‑review assistance, code and unit‑test generation, legacy‑code comprehension, and adoption of coding agents across development squads.
• Partner with QA and Implementation Engineering to identify high‑volume, repeatable problems (bug triage, root‑cause classification, test coverage gaps, defect‑to‑process mapping) and turn them into AI‑driven pipelines.
• Accelerate Implementation Engineering delivery — AI‑assisted configuration and data‑mapping validation, requirement‑to‑test traceability, and generation of implementation and handover documentation from project artifacts.
• Productionize AI initiatives: take internal tools from Claude-based prototypes to hardened services (e.g., Azure AI Foundry, API‑based orchestration), with proper data validation, gating, and reporting.
• Build reporting & insight layers: structured system prompts, dashboards, and analytics that give leadership clear, quantified visibility into AI impact (hours saved, defect trends, coverage gaps).
• Drive AI governance: help define and maintain tracking standards for how AI is used and measured across Bug, Bug Customer, and Test workflows etc.
• Collaborate cross‑functionally with QA, Dev, Performance, and Implementation teams across multiple concurrent client projects.

What We’re Looking For

• 3+ years of hands‑on software engineering experience, with real production code (not just notebooks/POCs).
• At least 2 years, Practical experience building with LLM APIs (Anthropic/Claude, OpenAI, or similar) - prompt engineering, tool use/function calling, agentic pipelines, RAG.
• Experience with MCP (Model Context Protocol) or similar tool‑orchestration frameworks is a strong plus.
• Experience with test automation frameworks (Playwright, Selenium, or similar) and CI/test infrastructure.
• Experience building developer‑facing tooling and working inside the SDLC (code review, version control workflows, CI/CD pipelines) — you understand how engineers work before you try to automate it.
• Familiarity with Jira/Confluence and working with structured project data at scale – advantage
• Comfort turning ambiguous business problems into scoped, shippable tools — you prototype fast, then productionize.
• Strong communication skills; comfortable working directly with QA, engineering, and leadership stakeholders across multiple projects.

Nice to Have

• Background in the insurance industry (P&C, Core Systems, Policy/Claims/Billing) – advantage
• Experience with Azure AI Foundry or other enterprise AI orchestration platforms.

Why Join Us

• Work at the center of Sapiens’ AI transformation — not on the sidelines of it.
• High ownership: your tools will be used across multiple live client implementations from day one.
• Direct collaboration with Dev engineers, QA, automation, and AI leadership.

About Sapiens:-

Sapiens International Corporation is a global leader in intelligent insurance software solutions. With Sapiens’ robust platform, customer‑driven partnerships, and rich ecosystem, insurers are empowered to future‑prove their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers’ compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. For More information visit us on www.sapiens.com .

Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.

Sapiens International Corporation N.V. is a global leader of AI‑centric, SaaS‑based insurance software, delivering hyper‑relevant experiences that are efficient, compliant, and innovative. With agile intelligence, Sapiens' solutions turn real‑time data and human insight into precise action at every moment, across every risk.

The Sapiens platform includes agentic workflows accelerating every capability across policy, underwriting, claims, reinsurance, decisioning, and finance and compliance.

With more than 600 insurers in over 30 countries running on Sapiens, our deep industry expertise is the foundation of our long‑term relationships, from initial implementation through to modernization and market transformation.

Sapiens is headquartered in London, serving customers in property and casualty, life, reinsurance, specialty, and workers’ compensation from offices across North America, Europe, the Middle East, and Asia Pacific.

Your Recruitment Journey

We will keep you in the loop, as we focus on providing an inclusive screening and interview process. Each country has a local flavor, but here's what you can expect during our recruitment process:

Apply

1

Review

Your CV will be carefully reviewed by our talent team to explore how your unique skills and potential align with Sapiens' needs and culture

2

Interview

This is your opportunity to shine! Meet with our team, showcase your abilities, and learn more about Sapiens

3

Offer

If there's a great match, we'll extend an offer to welcome you to our team. This is the exciting moment when your new journey begins to take shape

4

Onboard

Once you accept, we'll guide you through a comprehensive onboarding process, introducing you to your new colleagues, roles, and the exciting challenges ahead