AI - Senior Product Manager

Clickpost; Bengaluru; Hybrid; INR 1,500,000 - 2,500,000; Full time

Benefits offered by this job

Competitive salary with performance bonuses

Comprehensive health insurance

Flexible working hours

Generous vacation and time off

Continuous learning and development opportunities

Job summary

Clickpost is seeking an experienced AI - Senior Product Manager to define the product vision and execution strategy for AI-powered solutions. The role focuses on translating business problems into scalable AI solutions while driving product adoption and optimizing user experiences.

The ideal candidate will have over 5 years of product management experience, strong knowledge of AI technologies, and excellent communication skills. Clickpost offers a competitive salary, comprehensive health benefits, hybrid working arrangement, and opportunities for professional development.

Qualifications

• 5+ years of hands-on product management experience across Product, AI/ML, or Technical Product roles.
• Understanding in modern AI systems, including LLMs, embeddings, and AI orchestration.
• Excellent communication, presentation, and stakeholder management skills.

Responsibilities

• Define product vision, roadmap, and execution strategy for AI-powered products.
• Work closely with engineering, data science, and design teams.
• Drive AI model adoption, performance, and business outcomes.

Skills

Product management

AI/ML

Strategic thinking

Communication

Education

Bachelor's or Master's degree in relevant field

Job description

Established in 2015, ClickPost is Asia's largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, and Adidas to help them improve the post-purchase customer experience. With seamless integration across 500+ carriers, we empower leading retailers, including multiple unicorns, to manage 120+ logistics partners through a single API gateway.

We have been profitable for the past 5 years, are backed by some of the biggest investors around, and are growing 2x year on year. We are one of the rare startups working at cutting-edge technology, with enormous scale and a brand name that is well respected across the Indian SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed have fostered a dynamic culture. With several ex-startup founders on the team, we've built a workplace that's both engaging and rich with learning opportunities.

Role Overview

• We are seeking an experienced AI - Senior Product Manager to define product vision, roadmap, and execution strategy for AI-powered products, translating business problems into scalable AI solutions. The ideal candidate will be responsible for building and executing new initiatives and roadmaps, understanding market dynamics, and creating business cases for product opportunities.
• Additionally, they will scale existing products, drive feature adoption, and enhance the overall product experience through data-driven insights and experimentation.

What you will do

• Define product vision, roadmap, and execution strategy for AI-powered products, translating business problems into scalable AI solutions.
• Work closely with engineering, data science, design, and GTM teams to deliver high-impact AI features from concept to launch.
• Own product discovery by identifying customer pain points, validating opportunities, and prioritizing initiatives using data and user feedback.
• Drive AI model adoption, performance, and business outcomes through experimentation, analytics, and continuous optimization.
• Stay current with advancements in AI/LLMs and convert emerging technologies into practical product capabilities that create measurable customer value.
• Manage product launches end to end with beta customers and internal teams.
• Conduct customer interviews and gather insights to inform feature releases and customization requests.
• Advocate for cross-sell and upsell opportunities to drive business growth.
• Collaborate with Engineering, Design, and customer facing teams to deliver exceptional user experiences.
• Establish strong team culture and lead squad sprints, setting responsibilities, and reviewing deliverables.

What You’ll Need to Succeed

• 5+ years of hands-on product management experience across Product, AI/ML, or Technical Product roles, with a proven track record of building and scaling production-grade enterprise AI products.
• Understanding in modern AI systems, including LLMs, RAG, agentic workflows, embeddings, prompt engineering, AI orchestration, and evaluation frameworks.
• A relentless growth mindset with a strong bias for action.
• Demonstrated success in leading Enterprise/B2B product launches from concept to market.
• Excellent strategic thinking, prioritization, and long-term roadmap creation skills.
• Industry experience and familiarity with AI, UI design, APIs, and web/mobile application architectures.
• In-depth understanding of the E-commerce ecosystem, funnels, agile methodologies, and product documentation.
• Comfortable with ambiguity, adept at transforming broad ideas into actionable plans.
• Empathetic towards users and colleagues, creative, and enthusiastic about innovation.
• Excellent communication, presentation, and stakeholder management skills.
• Bachelor’s or Master's degree in relevant field; preference for Computer Science background.
• If you meet the qualifications and are passionate about driving product innovation in a dynamic environment, we encourage you to apply for this exciting opportunity to lead our product team.

We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.

• Competitive salary package with performance-based bonuses.
• Comprehensive health insurance coverage for you and your dependents.
• Flexible working hours with Hybrid work arrangement.
• Generous vacation and time off.
• Continuous learning and professional development opportunities.
• Employee assistance program for mental health and well-being support.
• Supportive and inclusive work culture promoting diversity and collaboration.