AI Ethics Lead

Joblet-AI

India

Remote

INR 1,800,000 - 3,000,000

Full time

13 hours ago
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Benefits offered by this job

Remote work
Flexible hours
Performance bonus
Learning stipend
Health benefits
Opportunity to work on high-impact

Job summary

Joblet-AI is seeking a strategic AI Ethics Lead to drive our ethics program for a fully remote team. You will shape policies, guide cross-functional initiatives, and mentor junior professionals while delivering high-impact client outcomes.

The role emphasizes hands-on execution, data-driven decisions, and rigorous operational quality, with a strong emphasis on collaboration across departments and proactive client support.

Qualifications

  • 5-8 years of demonstrated, progressive success in a relevant functional role.
  • High-level proficiency with remote collaboration platforms (Slack, Zoom, Teams).
  • Proven track record in operations, project management, or client success.
  • Highly organized methodology with a strong ability to prioritize effectively.
  • Strong working knowledge of helpdesk, ticketing, or CRM software.

Responsibilities

  • Gather, synthesize, and act upon critical client feedback to improve processes.
  • Act as a trusted subject matter expert and advisor for cross-functional initiatives.
  • Provide ongoing mentorship, guidance, and training to junior team members.
  • Collaborate with internal departments to ensure seamless service delivery.
  • Respond promptly and professionally to client inquiries and escalations.

Skills

5-8 years exp
Ops/PM/CS
Remote collab tools
Highly organized

Tools

Slack
Zoom
Teams
CRM software

Job description

We are actively seeking a strategic AI Ethics Lead to join our growing remote team. In this pivotal role, you will be instrumental in shaping our operations, driving strategic initiatives, and delivering exceptional results within your functional area. The ideal candidate will combine big-picture strategic thinking with hands-on, tactical execution.

Key Responsibilities:
  • Gather, synthesize, and act upon critical client feedback to improve processes.
  • Act as a trusted subject matter expert and advisor for cross-functional initiatives.
  • Provide ongoing mentorship, guidance, and training to junior team members.
  • Collaborate with internal departments to ensure seamless service delivery.
  • Respond promptly and professionally to client inquiries and escalations.
Required Skills & Qualifications:
  • 5-8 years of demonstrated, progressive success in a relevant functional role.
  • High-level proficiency with remote collaboration platforms (Slack, Zoom, Teams).
  • Proven track record in operations, project management, or client success.
  • Highly organized methodology with a strong ability to prioritize effectively.
  • Strong working knowledge of helpdesk, ticketing, or CRM software.
What You’ll Bring:
  • Strong analytical abilities coupled with a commitment to data-driven decision making.
  • An unwavering commitment to operational quality, accuracy, and overall excellence.
  • High emotional intelligence, empathy, and a deeply collaborative team spirit.
  • Fully remote, flexible work hours
  • Performance-based bonus structure
  • Annual learning & development stipend
  • Health and wellness benefits (varies by location)
  • Opportunity to work on high-impact projects
Equal Opportunity Employer:

This is an equal opportunity role. Applications are welcomed from all qualified individuals regardless of race, color, ethnicity, nationality, gender, gender identity or expression, sexual orientation, religion, disability, marital status, or any other characteristic protected by applicable law. All hiring decisions are based solely on qualifications, skills, and demonstrated ability.

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