AI Engineer

UST; Bengaluru Urban; On-site; INR 2,400,000 - 4,200,000; Full time

Job summary

UST is seeking an IAM/AI Engineer to design, implement, and operate AI-driven identity and access management solutions in enterprise environments.

The role blends IAM, PAM, automation and AI to build governance workflows, risk analytics and compliant security operations with strong human oversight.

Qualifications

• Strong IAM, IGA, PAM, RBAC and ABAC knowledge.
• Experience delivering enterprise IAM and PAM platforms.
• Hands-on with APIs, scripting, connectors and automation.
• Experience integrating IAM, PAM, ITSM and related security platforms.
• Experience building AI-powered production systems.

Responsibilities

• Design intelligent IAM workflows to automate identity lifecycle and governance.
• Implement AI-powered access governance and risk analytics.
• Integrate AI agents with IAM, PAM and ITSM platforms such as ServiceNow.
• Establish human-in-the-loop governance and auditability.
• Ensure AI security, privacy and data governance compliance.

Skills

IAM & IGA

PAM

RBAC ABAC

JML

Automation

AI governance

Tools

APIs

Scripting

Connectors

ServiceNow

Job description

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at UST.com.

Summary:

UST is looking for an experienced IAM/AI Engineer to design, implement, and operate AI-driven identity and access management solutions. The ideal candidate will combine expertise in IAM, PAM, automation, and AI technologies to build intelligent workflows that automate identity governance and security operations while ensuring strong compliance, security, and human oversight.

The Opportunity:

This role is suited for someone who has practical experience building and deploying AI-powered products from concept to production and understands how AI, security, governance, infrastructure, and user experience come together to create enterprise-grade solutions.

Key Responsibilities

AI-Driven Identity Automation

• Design and develop intelligent, agentic workflows to automate identity lifecycle and governance processes, including:
• Access requests and approvals
• Joiner, Mover, Leaver (JML) scenarios and exception handling
• Access certifications and entitlement reviews
• Policy enforcement and compliance validation
• Build scalable automation using APIs, connectors, scripts, and workflow orchestration tools.

AI-Powered Access Governance & Risk Analytics

• Leverage AI/ML capabilities to analyze identity, entitlement, privileged access, and activity data.
• Recommend access decisions and approval actions based on contextual risk analysis.
• Detect anomalies, excessive privileges, toxic combinations, and high-risk access patterns.
• Provide actionable insights to improve governance and security posture.

IAM, PAM & ITSM Integration

• Integrate AI agents with enterprise IAM platforms, PAM solutions, and ServiceNow.
• Orchestrate end-to-end identity operations across multiple systems and business processes.
• Enable seamless interoperability using APIs, event-driven architectures, and automation frameworks.

Human-in-the-Loop Governance

• Establish governance controls and guardrails for AI-driven decision-making.
• Ensure sensitive IAM, PAM, and Non-Human Identity (NHI) operations require appropriate human review and approval.
• Maintain accountability, transparency, and auditability across automated workflows.
• Continuously refine AI workflows using operational metrics, audit findings, incident trends, and user feedback.
• Improve workflow efficiency, decision accuracy, and user experience through iterative enhancements.

AI Security, Compliance & Data Governance

• Ensure AI-driven workflows comply with organizational security, privacy, and regulatory requirements.
• Implement controls for identity data protection, privileged access governance, and responsible AI practices.
• Support audit, risk management, and compliance initiatives.

Required Skills & Experience

Identity & Access Management

• Strong understanding of IAM, IGA, PAM, RBAC, ABAC, JML processes, access certifications, and entitlement management.
• Experience with enterprise IAM and PAM platforms.

Automation & Integration

• Hands-on experience with APIs, scripting, connectors, workflow automation, and system integrations.
• Experience integrating IAM, PAM, ITSM, and related security platforms.

AI & Agentic Systems

• Practical experience building and deploying AI-powered solutions in production environments.
• Exposure to:
• Copilots and AI Assistants
• Agentic AI workflows
• AI/ML-based decision-making systems
• Strong understanding of modern AI product architecture, including:
• LLMs
• Security and governance controls
• Infrastructure and deployment considerations

Governance & Security

• Knowledge of AI security, compliance, privacy, and data governance practices.
• Ability to implement responsible AI controls within enterprise identity ecosystems.

Preferred Profile

• Proven experience taking AI solutions from concept to production ("0 to 1" product development).
• Ability to bridge IAM domain expertise with modern AI technologies.
• Strong problem-solving skills and experience working in enterprise-scale security environments.

This position offers the opportunity to shape the future of AI-powered Identity and Access Management by combining automation, governance, security, and intelligent decision-making at scale.

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What we believe

We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honour our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

To support and promote the values of UST.

Comply with all Company policies and procedures