AI Business Analyst

ACL Digital; Bengaluru; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

ACL Digital is seeking a business-focused AI transformation professional in Bengaluru to lead end-to-end AI initiatives across Copilot, Power Platform, and Azure AI. You will manage stakeholder interviews, build AI roadmaps, and deliver both standard and advanced AI solutions through coordinated engineering teams.

The role emphasizes ROI, KPI tracking, governance, and ongoing optimization to maximize value realization across enterprise processes. This is a hands-on, delivery-driven opportunity.

Qualifications

• Experience in business discovery, process mapping, and requirements documentation.
• Ability to identify AI opportunities, assess ROI, and prioritize backlogs.
• Hands-on configuration of AI tools, prompt libraries, and workflow automation.
• Strong leadership for custom AI builds, UAT coordination, and cross-team collaboration.
• Focus on value realization, KPI frameworks, and executive reporting.

Responsibilities

• Conduct stakeholder interviews and map business processes.
• Identify AI opportunities and evaluate Copilot use cases with ROI estimates.
• Lead solution delivery, deployment, and configuration of AI tools.
• Direct product/functional leadership for custom AI builds; coordinate UAT.
• Drive value realization, governance, and ongoing improvements.

Skills

Business analysis

Stakeholder management

AI transformation

Governance

Executive communication

Prompt engineering

Change management

Delivery leadership

Tools

Microsoft Copilot

Power Platform

Azure AI

GitHub Copilot

Job description

Bridges business operations, AI technology, and enterprise transformation. Works directly with stakeholders to redesign processes and implement AI-powered solutions across Microsoft 365 Copilot, Copilot Studio, GitHub Copilot (incl. Coding Agents), Power Platform AI, Azure AI, and enterprise AI agents.

Key Responsibilities

• Business Discovery & Analysis - stakeholder interviews, process mapping, business cases, requirements documentation, AI transformation roadmaps
• AI Opportunity Identification - assess applicability, evaluate Copilot/GitHub Copilot use cases, estimate ROI, prioritize backlog
• Solution Delivery, Deployment & Configuration
• A. Direct Configuration: hands-on setup of standard/low-code AI tools, prompt libraries, workflow automation, production rollout
• B. Specification & Delivery Management: functional leadership for custom/advanced AI builds, UAT coordination, cross-team collaboration with engineers/architects
• Value Realization & Continuous Improvement - KPI frameworks, ROI assessments, executive reporting, scaling roadmaps
• Business Analysis & Consulting: process reengineering, requirements elicitation, workshop facilitation, business case development, change management
• AI & Technology: Generative/Agentic AI, Microsoft Copilot ecosystem, Power Platform, Azure AI Foundry, prompt engineering, Responsible AI/governance
• Delivery & Transformation: Agile, functional spec writing, testing/validation, benefits realization, vendor coordination
• Soft Skills: executive communication, storytelling, influence without authority, facilitation

Use cases deployed, adoption rate, active user growth, productivity/hours saved, time-to-value, ROI, stakeholder satisfaction, developer productivity gains, solutions scaled across functions, governance compliance.

Role Summary

A business-first AI professional accountable end-to-end: hands-on delivery for standard platforms, and business ownership/governance for advanced custom AI builds executed by specialized engineering teams.