AI and Automation Executive

JITO; Thane; On-site; INR 300,000 - 500,000; Full time

Job summary

JITO in Thane is seeking an Entry Level Automation Specialist to enhance operational efficiency through automation. The role involves mapping workflows, integrating AI tools, and managing automation systems across departments.

The ideal candidate will design and execute automation projects using platforms like n8n and Zapier. Proficiency in AI tools and CRM systems is essential, along with a knack for maintaining thorough documentation.

Qualifications

• Entry-level position focused on automation across various departments.
• Experience with AI tools and workflow automation required.
• Ability to document processes and maintain systems effectively.

Responsibilities

• Map workflows and identify automation opportunities.
• Design, build, and deploy automation solutions.
• Integrate AI tools into operations.
• Manage CRM automation and maintain documentation.

Skills

Automation Workflow Design

AI Tool Integration

CRM Automation

Documentation and SOP Creation

Data Extraction and Report Creation

Tools

n8n

Zapier

OpenAI

WhatsApp Business API

Job description

Job Type: Full Time, Permanent

Location: Thane

Work Mode: Onsite

Experience: Entry Level

Travel Requirements: No

Key Responsibilities

• Independently map manual workflows across all departments and prioritize automation opportunities by business impact.
• Design, build, and deploy automation flows using n8n, Make or Zapier – end to end, without hand‑holding.
• Integrate AI tools (OpenAI, Gemini) into day‑to‑day operational processes across departments.
• Build and manage WhatsApp Business automation for customer communication, internal alerts and lead management.
• Automate document generation, data extraction and report creation using AI and OCR tools.
• Set up and maintain CRM automation – lead assignment, follow‑up sequences, pipeline reporting.
• Build automated MIS dashboards and reports for Finance, Accounts and Management.
• Coordinate with department heads to gather requirements, validate outputs and iterate on solutions.
• Proactively identify process inefficiencies and propose automation‑first solutions.
• Maintain detailed documentation and SOPs for every system built.
• Monitor, troubleshoot and optimise all live automations – ensure reliability and uptime.
• Stay current on AI tools and bring relevant new capabilities to the organization.

Tools & Technologies

• AI & Language Models: ChatGPT/OpenAI API, Gemini AI, Claude, Ollama
• Automation Platforms: n8n, Make (Integromat), Zapier
• Communication: WhatsApp Business API, Email Automation
• Data & Reporting: Google Sheets, Excel, Google Looker Studio
• Document Processing: OCR Tools, AI Document Extraction, PDF Automation
• CRM & Operations: CRM Platforms, Air table, Google Forms
• Integration: REST APIs, Webhooks, JSON‑based workflows