AGM- F&A Delivery Leader- Bangalore

Golden Opportunities; Bengaluru; On-site; INR 4,000,000 - 6,500,000; Full time

Job summary

Golden Opportunities seeks an AGM - F&A Delivery Leader to drive end-to-end Finance & Accounting operations for global clients from Bangalore. You will lead large delivery teams, shape delivery strategy, and ensure performance against SLAs and KPIs in a high-demand BPO/GBS setting.

The role requires 15-21+ years in F&A operations with senior leadership experience, P&L ownership, and a proven track record of transformation initiatives, cost optimization, and client stewardship.

Qualifications

• 15+ years of experience in F&A operations with significant delivery leadership.
• Bachelor’s degree; MBA or equivalent from a reputed institution.
• Experience leading large delivery teams in BPO/Shared Services/GBS environments.

Responsibilities

• End-to-end delivery of F&A operations across global industry; own delivery strategy and execution.
• Strong blend of domain expertise in F&A, large-scale delivery management, stakeholder leadership, and transformation.
• Own for large and strategic engagements; ensure performance against SLAs, KPIs, and contracts.
• Drive Lean, Six Sigma, automation, analytics, and digital enablement initiatives.
• Own P&L for assigned portfolios; drive profitability and growth.
• Ensure regulatory compliance, internal controls, and audit readiness.
• Champion automation platforms and AI-led solutions to enhance delivery.

Skills

F&A delivery

F&A Operations

RTR

PTP

OTC

Transformation

Finance and Accounts

Large team

Client Operations

Oil and Refinery

hydrocarbon

Education

Bachelor’s degree

MBA or equivalent

Job description

Job Title

AGM - F&A Delivery Leader

Location

Bangalore

Work Model

Work from office

Candidate Expectation

Total work experience of 15 - 21+ years of experience in F&A operations with significant delivery leadership exposure in BPO / Shared Services / GBS environments.

Minimum 15 years education, Bachelor’s degree, MBA or equivalent from a reputed institution.

Preferred candidate Industry

Outsourcing/BPO/KPO/Management consulting/GCC/GBS

Job Description

15-21+ years of experience in F&A operations with significant delivery leadership exposure in BPO / Shared Services / GBS environments.

Handled large-scale downstream operations for global clients in the oil, refinery, and hydrocarbon industries, including mass balancing, management of multiple accounts, and coordination of operations across geographically distributed locations.

Led Large delivery teams of 100 + FTEs, for key global accounts in finance operations across all towers.

Driving operations, understanding customer transformation and digitization needs, executing high impact transformation projects as a part of delivery etc.

Key Roles & Responsibilities

Accountable for end-to-end delivery of Finance & Accounting (F&A) operations across global industry - Own overall delivery strategy and execution for F&A services.

This position requires a strong blend of domain expertise in F&A, large scale delivery management, stakeholder leadership, and continuous transformation to drive business outcomes, margin improvement, and account growth.

owner for large and strategic engagements, ensuring consistent performance against SLAs, KPIs, and contractual commitments.

Transformation & Process Optimization

Drive continuous improvement through Lean, Six Sigma, automation, analytics, and digital enablement initiatives. Lead transformation programs focused on productivity gains, cycle time reduction, accuracy improvement, and cost optimization.

Financial Ownership

Own P&L for assigned portfolios, including revenue assurance, cost optimization, margin improvement, and financial governance.

Track and drive efficiency levers to meet profitability and growth targets.

Risk, Compliance & Governance

Ensure full compliance with regulatory standards, internal controls, client policies, and audit requirements.

Proactively manage delivery risks, data security, and business continuity.

Technology & Innovation Enablement

Champion adoption of automation platforms, intelligent workflows, analytics, and AI-led solutions to enhance delivery efficiency and client value

Partner with technology and transformation teams to future-proof service delivery.

Leading and motivating staff to achieve organizational objectives

Overseeing the recruitment process to attract the best candidates and reduce employee turnover

Mentoring and inspiring employees to key into the vision of management

Establishing policies that improve and promote account vision and culture

Evaluating company performance and recommend strategies to improve results

Collaborating with management and other stakeholders to raise capital and carry out other business-expanding strategies

Proven experience in a senior executive role

In-depth understanding of the industry and the workings of different departments of a company, including finance, recruitment and human resources

Excellent leadership and organizational skills

Knowledge of accounting, financial analysis and data analysis

Outstanding written and oral communication skills

Strategic planning and business development

Must be flexible with shifts as per requirement of client

Key skills

• F&A delivery
• F&A Operations
• RTR
• PTP
• OTC
• Transformation
• Finance and Accounts
• Large team
• Client Operations
• Oil and Refinery
• hydrocarbon