AGM - Demand & Solution Management

Vodafone Idea Limited; Mumbai; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Vodafone Idea Limited in Mumbai seeks a senior IT professional to drive demand management, solutioning and DevOps for enterprise IT, IoT, cloud, and AI-enabled platforms. You'll lead end-to-end lifecycle from ideation to market rollout, manage partnerships, ensure reliable IT services, and advance platform transformation with AI readiness.

The role requires strong analytical thinking, stakeholder management, adaptability, and accountability to deliver on strategic projects with cross-functional

Qualifications

• Experience in IT demand management and DevOps for enterprise IT.
• Familiarity with AI/GenAI integration in operations.
• Strong analytical and stakeholder management skills.

Responsibilities

• IT demand management and DevOps for IoT and Cloud platforms in enterprise IT.
• End-to-end lifecycle from ideation to rollout for Digital, Cloud, IoT, BSS/OSS.
• Manage IT demand pipeline; lead governance with partners.
• Ensure stable IT service performance and high-quality implementations.
• Integrate AI/GenAI into DevOps workflows to improve delivery.
• Drive platform migration and transformation programs with cost-effective solutions.
• Evaluate new tools/technologies to enhance delivery.
• Deliver strategic projects on time with cross-functional teams.
• Business analysis and documentation.
• AI/GenAI applications in DevOps and IT ops.
• Digital mindset
• Analytical thinking
• First-Time-Right approach
• Accountability and ownership
• Stakeholder management across IT partners and business units
• Adaptability and resilience

Skills

IT Demand Mgmt

DevOps

AI in DevOps

GenAI

Digital mindset

Analytical thinking

Stakeholder mgmt

Cloud & IoT

Platform migration

Cross-functional collaboration

Documentation

Job description

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Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Job Purpose:

Drives IT demand management, solution and devops for enterprise and emerging technology domains, including IoT, Cloud, digital acquisition and AI-enabled platforms. The role ensures ideation of requirement, capability-building and stable operational performance for application ecosystems along with supporting platform transformation & AI readiness for Enterprise landscape

Key Responsibilities

• IT demand management, solution and devops for IoT & Cloud platforms/stack across Enterprise IT.
• End-to-end product lifecycle from strategic ideation, requirement feasibility and technical architecture to successful market rollout for Digital, Cloud, IoT, BSS, and OSS initiatives.
• Manage the IT demand pipeline and lead governance frameworks with partners.
• Ensure stable operational performance of IT services with high-quality, error-free implementations and consistent experience.
• Integrate AI practices into DevOps workflows to improve delivery quality and operational efficiency.
• Drive optimal platform migration and transformation programmes, ensuring cost-effective solutioning and partner governance.
• Evaluate and recommend new tools and technologies to continuously enhance solution quality and delivery capability.
• Deliver strategic projects on agreed timelines in collaboration with cross-functional teams and technology partners.
• Business Analysis and Documentation
• AI and GenAI Application in DevOps and IT Operations
• Digital Mindset
• Analytical Thinking
• First-Time-Right Approach
• Accountability and Ownership
• Stackeholder management ( IT partner & Partner, VIL Business, IT and cross functional teams)
• Adaptability and Resilience

Vodafone Idea Limited(formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership