Agency Development Manager

SkillLabs; Ludhiana; On-site; INR 300,000 - 600,000; Full time

Job summary

SkillLabs in Ludhiana, Punjab, seeks a results-driven sales professional to strengthen operational delivery and drive agency business growth. You will collaborate with branch teams to generate leads and execute revenue initiatives, while maintaining robust customer relationships.

The role emphasizes up-selling, market prospecting, and data-driven pursuit of targets across active clients and untapped segments.

Qualifications

• Drive growth through revenue retention and acquisition.
• Collaborate with Branch Operations to generate customer leads.
• Track competition and ensure compliance.
• Build sustainable relationships with customers.

Responsibilities

• Strengthen operational delivery to maximize agency business.
• Deliver growth through retention and revenue initiatives.
• Collaborate with Branch Operations to generate customer leads.
• Achieve targets by working with Branch Operations.
• Derive new initiatives from existing customers and untapped markets.
• Maintain records of field sales calls and home visits.

Skills

Customer acquisition

Sales pipeline

Lead generation

Relationship building

Communication

Collaboration

Upselling

Education

Bachelor's degree

Tools

CRM software

Job description

• Strengthen Operational delivery to maximize Agency business/ Customer acquisition.
• Deliver Growth through revenue retention and generation initiatives
• Collaborate with Branch Operations Team to generate Customer Leads.
• Achieve target by Collaborating with Branch Operations team.
• Derive new initiative through the existing customer base / new untapped market to bring new sales.
• Leverage vectors to achieve targets.
• Manage Customer Parameters – Persistency for sales done through
• Manage Product mix as agreed from time to time.
• Track competition on products, structure, and initiatives
• Compliance – To ensure and function as per the guidelines laid down by Compliance Team
• Build sustainable relationships and trust with existing customers through open and interactive communication
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments.
• Ensure Segmented product-based campaigns
• Keep records of field Sales Calls and Home Visits
• Use appropriate solutions and up-selling methods
• Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References
• Provide accurate, valid, and complete information by using the right methods/tools