AES Salesforce Vlocity – Senior Associate- Operate

PwC Acceleration Center India; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

PwC Acceleration Center India is seeking a Senior Associate to join the AES Salesforce Vlocity team. You will engage with clients to deliver Salesforce system integration solutions, leveraging your skills in business application consulting within our Salesforce practice.

You will analyze complex problems, mentor others, and contribute to high-quality outcomes. You will work within our Commercial & Service Excellence network, collaborating across Advisory, Assurance, Tax and Business Services, to

Qualifications

• Bachelor's degree or equivalent is required.
• English language skills: oral and written proficiency.
• 4+ years of professional experience in Salesforce integration.

Responsibilities

• Integrate Salesforce with existing business applications to improve operations.
• Design and implement Salesforce customization and workflow processes.
• Conduct integration analysis and architecture implementation for Salesforce systems.
• Utilize RESTful APIs and Salesforce APIs for data exchange.
• Support middleware development to optimize Salesforce data architecture.
• Collaborate with teams to drive process automation and improved integrations.
• Analyze data sets to inform Salesforce development strategies.
• Adapt to evolving client requirements with curiosity and agility.
• Apply analytical thinking to identify opportunities for Sales Cloud enhancements.
• Engage with clients and peers to refine integration solutions.

Skills

English proficiency

Education

Bachelor's degree

Tools

Salesforce

Omnistudio

Omniscripts

FlexCard

Job description

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day. As an AES Salesforce Vlocity – Senior Associate- Operate, you will engage with clients to deliver Salesforce system integration solutions, leveraging your skills in business application consulting. Within our Commercial & Service Excellence network, you will focus on building meaningful client connections and developing a deeper understanding of the business context. As a Senior Associate, you will analyze complex problems, mentor others, and maintain professional standards. You will be responsible for navigating complex situations, growing your personal brand, and deepening your technical skills. In this role at PwC Acceleration Center India, you will work within our Salesforce practice, contributing to the Application Evolution Services - Salesforce team. You will have the opportunity to anticipate the needs of your teams and clients, delivering quality solutions while embracing increased ambiguity. This position offers a platform to enhance your skills and develop your career in a dynamic and supportive environment.

Responsibilities

• Integrating Salesforce solutions with existing business applications to enhance operational efficiency
• Developing and implementing Salesforce customization and workflow processes to meet client needs
• Conducting integration analysis and architecture implementation for seamless Salesforce system integration
• Utilizing RESTful API and Salesforce APIs to facilitate data exchange and system interoperability
• Supporting middleware development to optimize Salesforce data architecture and integration
• Collaborating with teams to drive process automations and improve business integrations
• Analyzing complex data sets to inform Salesforce development and customization strategies
• Embracing change and demonstrating intellectual curiosity to adapt to evolving client requirements
• Applying analytical thinking to identify opportunities for Salesforce Sales Cloud enhancements
• Engaging in active listening and accepting feedback to refine integration solutions and client support strategies

What You Must Have

• At least a Bachelor's degree
• At least 4 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Preference for at least one of the following fields of study: Computer and Information Science & Accounting, Information Technology, Management Information Systems
• At least one of the following: One or more Salesforce certifications aligned to system integration delivery, such as Salesforce Certified Administrator, Platform App Builder, Sales or Service Cloud Consultant, Integration Architecture Designer, or Platform Developer I
• Demonstrating proficiency in Salesforce APIs/ Vlocity, Omnistudio, Omniscripts, Flex card, Force.com. and Salesforce Customization
• Utilizing analytical thinking to navigate complex business integrations
• Excelling in communication and teamwork within client support environments
• Developing Salesforce data architecture and integration solutions
• Embracing change and intellectual curiosity to drive process automations