AEM Product Owner

Bridgestone Americas; Bengaluru Urban; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Bridgestone Retail Operations in Bengaluru is seeking an AEM Product Owner to drive the product vision and roadmap for Adobe Experience Manager initiatives. You will collaborate with engineering, design, and marketing teams to translate business goals into deliverable user stories and measurable outcomes.

You will define KPIs, gather customer feedback, and oversee integrations with analytics and marketing platforms to optimize content and experiences across digital channels.

Qualifications

• 3–7 years of product management or related experience.
• Bachelor’s degree in Business, Engineering, CS, or related field; MBA a plus.
• Familiarity with Agile/Scrum, PM tools, and data analysis.
• Strong communication and stakeholder management skills.

Responsibilities

• Define AEM-based product vision, strategy, and roadmap aligned to goals.
• Collaborate with engineering and design to define requirements and backlog.
• Develop user stories, use cases, and acceptance criteria.
• Manage stakeholders, communicate updates and release plans.
• Define and monitor KPIs; gather feedback and drive improvements.

Skills

Agile/Scrum

Product management

Stakeholder management

Data analysis

Communication

Cross-functional collaboration

JIRA

Confluence

Trello

Education

Bachelor's degree in Business, Engineering, Computer Science, or related field

MBA (preferred)

Tools

JIRA

Confluence

Trello

Adobe Analytics

Adobe Target

Job description

At Bridgestone Retail Operations the Customer is #1. BSRO operates more than 2,200 stores and employs over 21,000 teammates in the United States and is the industry leader in Complete Auto Care. Our locations include the Firestone Complete Auto Care, Tires Plus, Hibdon Tires and Wheel Works brands.

Job Title: AEM Product Owner

Role Overview

At Bridgestone Retail Operations the Customer is #1. BSRO operates more than 2,200 stores and employs over 21,000 teammates in the United States and is the industry leader in Complete Auto Care. Our locations include the Firestone Complete Auto Care, Tires Plus, Hibdon Tires and Wheel Works brands.

Responsibilities

• Product Strategy & Planning:
  • Define AEM-based product vision, strategy, and roadmap in alignment with organizational goals.
  • Conduct market research, competitive analysis, and customer interviews to identify opportunities.
  • Translate business objectives into actionable product goals and deliverables.
• Product Development:
  • Collaborate with engineering and design teams to define product requirements, prioritize features, and ensure timely delivery on AEM product backlog.
  • Develop user stories, use cases, and acceptance criteria to guide development teams.
  • Monitor progress and resolve bottlenecks during the product development lifecycle.
• Stakeholder Management:
  • Serve as the primary liaison between stakeholders, customers, and development teams.
  • Communicate product updates, release plans, and feedback loops effectively to all stakeholders.
  • Balance competing priorities and ensure alignment across all teams.
• Performance & Feedback:
  • Define and monitor key performance indicators (KPIs) to evaluate product success.
  • Gather and analyze customer feedback to continuously improve the product.
  • Conduct post-launch reviews and implement learnings into future product cycles.

AEM Content & Experience Optimization

• Drive enhancements in content management, workflows, and personalization to maximize AEM’s potential.
• Oversee AEM integrations with analytics, CRM, e-commerce, and marketing automation platforms.
• Utilize Adobe Analytics, Target, or similar tools to measure engagement and optimize user experiences.
• Market & Customer Focus:
  • Stay updated on industry trends, emerging technologies, and customer needs.
  • Identify opportunities for product differentiation and innovation.
  • Advocate for the customer to ensure the product delivers value and a great user experience.

Qualifications

• Experience: 3–7 years of experience in product management or related roles.
• Education: Bachelor’s degree in Business, Engineering, Computer Science, or a related field. MBA is a plus.
• Technical Skills: Familiarity with Agile/Scrum methodologies, product management tools (e.g., JIRA, Confluence, Trello), and data analysis tools.
• Customer Focus: Strong understanding of customer needs, behavior, and market dynamics.
• Communication: Excellent verbal and written communication skills to articulate product vision and requirements clearly.
• Problem-Solving: Analytical mindset with the ability to solve complex problems and make data-driven decisions.
• Collaboration: Proven ability to work effectively with cross-functional teams and manage stakeholders.