AEM/Adobe Support Engineer with PHP/JAVA/Linux 2+ Yrs B'lore

White Horse Manpower Consultancy; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Plus incentives and Bonuses

Job summary

White Horse Manpower Consultancy is seeking an AEM support specialist to troubleshoot complex AEM issues and analyze JVM heap and thread dumps to identify performance bottlenecks. You will validate customer-reported bugs and provide fixes where applicable.

The role involves close collaboration with customers to understand technical and business requirements and to ensure timely resolution within defined timelines.

Qualifications

• Handle customer technical queries and resolve issues within defined timelines.
• Work closely with customers to understand their technical and business requirements.
• Collaborate with Engineering

Responsibilities

• Provide technical support troubleshoot complex AEM issues.
• Perform JVM Heap Dump Thread Dump Analysis and investigate performance issues.
• Troubleshoot, validate report customer-reported bugs.
• Provide support fixes for AEM issues where applicable.

Skills

Technical troubleshooting

Customer communication

Performance analysis

Debugging

Tools

AEM

JVM Heap Dump

Thread Dump Analysis

Job description

Provide technical support troubleshoot complex AEM issues.

Perform JVM Heap Dump Thread Dump Analysis and investigate performance issues.

Troubleshoot, validate report customer-reported bugs.

Provide support fixes for AEM issues where applicable.

Required Candidate profile

Handle customer technical queries and resolve issues within defined timelines.

Work closely with customers to understand their technical and business requirements.

Collaborate with Engineering

Perks and benefits

Plus incentives and Bonuses