Advisory Support

HSBC Holdings plc; Bengaluru; On-site; MXN 600,000 - 900,000; Full time

Job summary

HSBC Global Service Center in Mexico City is seeking a Senior Pricing Analyst to support pricing information across entities. The role is within MSS Data Ops, focusing on accurate processing and timely delivery of pricing data for Global Markets and Securities Services.

The candidate will monitor transactions, escalate issues, maintain internal controls, and work with Refinitiv and Bloomberg feeds. Strong English, finance background, and MS Office proficiency are required.

Qualifications

• Fluent in English – spoken and written.
• Graduate in Commerce, Finance or equivalent.
• Proficient in MS Office (Excel, Access, PowerPoint).
• Knowledge on Fixed Income, Equities, Derivatives; FX and Money Market a plus.
• Experience with vendor systems – Refinitiv & Bloomberg data feed preferred.

Responsibilities

• Monitor and escalate errors/irregular transactions promptly.
• Ensure work is delivered within agreed timelines with high quality.
• Provide a high‑quality, customer‑driven service with accuracy and professionalism.
• Process customer instructions accurately and efficiently to meet targets.
• Identify and design improvements in process workflows.
• Maintain awareness of operational risk and internal controls.
• Remain updated on procedures to ensure timely completion.
• Investigate issues and escalate with recommendations.
• Respond to urgent work demands and be flexible with timings.

Skills

English fluency

MS Office

Attention to detail

Flexible hours

Education

Commerce or Finance degree

Tools

Excel

Access

PowerPoint

Refinitiv

Bloomberg data feed

Job description

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking a professional to join our team in the role of Senior Pricing Analyst.

MSS Data Ops is a shared service organization created in 2010 with in HTSO which provides Pricing information across entities within HSBC Group.

The process is in Bangalore, Colombo and Mexico. We cater services to 2 main businesses, namely Global Markets and Securities Services.

Activities

• Monitor and ensure that common errors / irregular transactions are identified and efficiently escalated in accordance with procedures in a timely manner
• Ensure and assess that all work is delivered within agreed timeframes and meets the required high-quality standard
• Responsibility to deliver a high-quality customer driven service which provides customers with a positive view of HSBC and meets their expectation in terms of accuracy, timeliness and professionalism
• Take appropriate measures to understand and deliver excellent customer service. Process customer instructions accurately and efficiently to achieve agreed quality standards and targets (as amended or notified from time to time) on all the processes worked.
• Take measures for pro-actively identifying, suggesting and designing improvements in process workflows
• Be aware of the Operational Risk scenario associated with the role and to ensure that all actions consider the likelihood of operational risk occurring
• Establish and maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators
• Acquire and update knowledge on procedures related to processes and to ensure that work is completed in accordance with the procedures and well within the respective timeframes
• Investigate and Resolve issues / problems effectively and elevate appropriately referred with the appropriate recommendations
• To respond effectively and efficiently to urgent work demands and be flexible with work timings.

Qualifications

• Fluent in English – spoken and written
• Proficient in MS Office, including Excel, Access and PowerPoint
• Knowledge on Fixed Income, Equities, Derivatives
• Knowledge on & FX related products & Money Market products is nice to have
• Experience with vendor systems – Refinitiv & Bloomberg data feed is preferred
• Excellent attention to detail
• Should be able to work flexible hours
• Graduate in Commerce, Finance or Equivalent