Administrative Executive

JITO; Chennai District; On-site; INR 223,200 - 334,800; Full time

Job summary

JITO is looking for an entry-level individual to manage day-to-day office administrative activities and handle customer inquiries in Chennai. Responsibilities include maintaining office records and coordinating with vendors to ensure efficient office operations.

The ideal candidate will assist with customer relationship management, maintaining and updating customer information, and following up on service requests to improve customer satisfaction.

Responsibilities

• Manage day-to-day office administrative activities.
• Handle customer inquiries through phone and email.
• Maintain records of customer interactions and feedback.

Job description

Job Details

Job Type: FullTimePermanent

Work Mode: Onsite

Experience: EntryLevel

Travel Requirements:

Skills:

Responsibilities

Administration: Manage day-to-day office administrative activities. Maintain office records, files, and documentation. Coordinate with vendors for office supplies and facility maintenance. Handle courier services, stationery procurement, and inventory management. Schedule meetings, maintain calendars, and assist with travel arrangements when required. Prepare reports, letters, and other administrative documents. Support HR and other departments with administrative requirements.

Customer Relationship Management (CRM): Handle customer inquiries through phone, email, and other communication channels. Maintain and update customer information in the CRM system. Follow up with customers regarding quotations, orders, payments, and service requests. Coordinate with internal teams to ensure timely resolution of customer concerns. Maintain records of customer interactions and feedback. Build and maintain strong customer relationships to improve customer satisfaction. Generate CRM reports and assist in customer retention activities.