Job Title: Assistant Manager Job Family
Job Purpose: This role involves executing projects efficiently, ensuring deadlines and quality standards are met. The role holder ensures seamless execution of operations in the assigned function by completing their tasks. They assist their supervisors in managerial tasks. While this role is largely an individual contributor role, in some cases they may lead a small team. The role holder should be able to collaborate with other teams and proactively identify and resolve issues in their span of work.
Job Duties and Responsibilities:
- Operate independently under general supervision, making decisions based on defined guidelines and practices.
- Work with teams across functions to deliver on specific project deliverables or achieve outcomes in the span of work.
- Work with external stakeholders (ex: vendors) to deliver in their area of work.
- Create plans and drive their execution to ensure deliverables are met.
- Assist supervisor in completion of managerial tasks and responsibilities.
- Oversee operations to guarantee adherence to policies, procedures, and internal controls.
- Identify opportunities for process improvements and contribute ideas for enhancing efficiency.
- Address and resolve issues within a sub process or constituent group.
- Mentor team members, in case the role holder is managing a team.
- Exhibit full professional competency in the area of work using acquired job skills, policies, and procedures to complete moderately difficult assignments, projects, and tasks.
Technical Areas and Responsibilities:
- Group Policy, Groups, OU creation/modification/deletion
- Conditional Access policy creation/modification/deletion
- Access Package creation
- MTO sync and Entity integration
- App registration
- Audit closure
- Vulnerability and Risk closure
- New feature rollout
- AD to AAD syncAutomations of repetitive tasks
- Handling outages
- Troubleshoot Active Directory authentication and LDAP configuration issues
- Work cross functional with other teams to drive initiatives
- Develop comprehensive test cases covering testing scenarios for both normal and degraded operations, pass/fail criteria, performance criteria, capacity planning, measurement criteria, results analysis procedures, and results/status reporting criteria
- Knowledge of certificate-based authentication, PKI and ADFS infrastructure
- Replication Maintenance
- Event Log Management
- Systems Auditing
- Familiar with PowerShell scripting