#ACN GN - SONG - Service - Salesforce Platforms - Consultant

Accenture in India; Mumbai; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

Accenture in India is seeking a Salesforce Business Analyst/Functional Consultant to design, build, and implement Salesforce-based strategies that enhance client performance across sales, service, and marketing. You will collaborate with clients to translate requirements into scalable solutions.

The role requires 5+ years of experience, an MBA from a tier-1 institute, and strong stakeholder management. You will participate in design sessions, pre-sales activities, and delivery, contributing to

Qualifications

• Minimum 5+ years experience in Salesforce business analysis or consulting.
• MBA from a tier 1 institute is required.
• Experience with Salesforce CRM platform implementations and stakeholder management.

Responsibilities

• Provide consulting on Salesforce projects by conducting design sessions and gathering requirements.
• Present demos to stakeholders and support implementation tasks.
• Apply industry knowledge to tailor Salesforce solutions for client needs.
• Develop business cases and value propositions using data analysis.
• Collaborate with project teams to ensure successful Salesforce delivery.
• Engage in pre-sales activities including RFP responses and cost estimates.
• Contribute to initiatives by creating reusable assets and analyzing market trends.

Skills

Salesforce CRM platform

Business Analysis

Stakeholder Management

Education

MBA from a tier 1 institute

Job description

Salesforce Business Analyst/Functional Consultant – Consultant – S&C GN SONG

Salesforce Business Analyst/Functional Consultant – Consultant – S&C GN SONG

Management Level: 09 - Consultant

Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad,

Must have skills: Salesforce CRM platform implementations, Business Analysis, Stakeholder Management

Good to have skills: Pre-sales activities, Service experience design, Industry-specific knowledge

Experience: Minimum 5+ yrs experience

Educational Qualification: MBA from a tier 1 institute

Job Summary

As a Salesforce Business Analyst/Functional Consultant, you will be responsible for designing, building, and implementing strategies to enhance business performance using Salesforce CRM. You will work closely with clients to solve customer-facing challenges across sales, service, and marketing functions.

Roles & Responsibilities

• Provide consulting support on Salesforce projects by conducting design sessions and gathering requirements.
• Present working demos to stakeholders and support implementation tasks.
• Apply industry knowledge to implement Salesforce solutions tailored to client needs.
• Develop business cases and value propositions with data analysis and presentation preparation.
• Collaborate with project teams for successful Salesforce delivery.
• Engage in pre-sales activities including RFP responses, solution demonstrations, and cost estimations.
• Contribute to initiatives by developing points of view, reusable assets, and analyzing market trends.