Accounts Receivable Specialist- Billing

Novotech

Bengaluru

On-site

INR 600,000 - 900,000

Full time

9 days ago

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Job summary

Novotech is seeking an Accounts Receivable Specialist - Billing to manage day-to-day AR activities, including invoicing, collections, cash application, and reconciliations for global projects.

You will collaborate with project managers and finance teams to ensure accurate billing, timely cash flow, and compliance, while driving process improvements and reporting. Based in Bengaluru, you will support APAC, Europe, and North America clients and maintain audit trails.

Qualifications

3 to 5 years of experience in Accounts Receivable, Billing, or Finance Operations.
Experience working within a multinational organization preferred.
Exposure to project-based billing environments is desirable.
Experience supporting international customers across APAC, Europe, or North America preferred.

Responsibilities

Prepare and issue invoices accurately and within agreed timelines.
Validate supporting documentation before invoice generation.
Review billing events and contracts to ensure invoice accuracy.
Coordinate with internal stakeholders to resolve invoice-related discrepancies.
Maintain invoice records and documentation in accordance with policies.
Support milestone, pass-through, investigator float, and service invoice processing.
Monitor customer accounts and outstanding receivable balances.
Follow up with customers regarding overdue invoices.
Manage collection activities through emails, calls, and meetings.
Investigate payment delays and disputes; escalate risks as needed.
Apply customer receipts accurately within timelines; perform reconciliations.
Prepare weekly and monthly AR reports and aging analyses.
Provide management with collection forecasts and risk assessments.

Skills

AR Management

Billing

Collections

Cash Application

Account Reconciliation

Financial Reporting

Communication

Problem Solving

Education

Master's degree in finance/commerce/accounting

Professional qualification (CA Inter/CMA/ACCA/CPA)

Tools

Oracle

NetSuite

FinancialForce

SAP / ERP systems

Microsoft Dynamics

Job description

Job Description:

Accounts Receivable Specialist - Billing is responsible for managing day-to-day accounts receivable activities, including but not limited to customer invoicing, collections, cash application, account reconciliations, dispute resolution, and financial reporting. The role partners closely with Project Managers, Finance, Business Development, Operations, and external customers to ensure accurate billing, timely collections, and effective management of receivables.

The position plays a key role in maintaining healthy cash flow, improving collection performance, supporting audit requirements, and driving continuous process improvements across the Accounts Receivable function.

Key Responsibilities

1. Customer Billing & Invoicing
Prepare and issue invoices accurately and within agreed timelines.
Validate supporting documentation before invoice generation.
Review billing events and customer contracts to ensure invoice accuracy.
Coordinate with internal stakeholders to resolve invoice-related discrepancies.
Maintain invoice records and documentation in accordance with company policies.
Support milestone, pass-through, investigator float, and service invoice processing.
2. Accounts Receivable Management
Monitor customer accounts and outstanding receivable balances.
Follow up with customers regarding overdue invoices.
Manage collection activities through emails, calls, and meetings.
Investigate and resolve payment delays and disputes.
Escalate collection risks to management as required.
Support achievement of AR aging and DSO targets.
3. Cash Application & Reconciliations
Apply customer receipts accurately within established timelines.
Perform account reconciliations and resolve unreconciled balances.
Review unapplied cash and unidentified receipts.
Investigate short payments, deductions, and disputed balances.
Ensure AR ledgers are accurate and up to date.
4. Customer Service & Stakeholder Management
Act as a primary contact for customer billing and payment inquiries.
Build strong relationships with internal and external stakeholders.
Collaborate with Project Managers and operational teams to resolve billing issues.
Ensure professional and timely communication with customers globally.
5. Reporting & Analysis
Prepare weekly and monthly AR reports.
Generate aging reports and collection dashboards.
Analyze collection trends and overdue balances.
Provide management with collection forecasts and risk assessments.
Support month-end and year-end financial reporting activities.
6. Process Improvement
Identify opportunities to improve efficiency within AR operations.
Participate in automation and system enhancement initiatives.
Assist with implementation of standardized global AR processes.
Support continuous improvement and best practice initiatives.
7. Audit & Compliance
Ensure compliance with company policies and financial controls.
Maintain complete audit trails and supporting documentation.
Support internal and external audit activities.
Protect sensitive financial and customer information.

Qualifications

Educational Requirements

Master’s degree in commerce, Finance, Accounting, or related field.
CA Inter, CMA, ACCA, CPA, or similar qualification would be advantageous.

Experience Requirements

3 to 5 years of experience in Accounts Receivable, Billing, Collections, or Finance Operations.
Experience working within a multinational organization preferred.
Exposure to project-based billing environments is desirable.
Experience supporting international customers across APAC, Europe, or North America preferred.

Technical Skills

Accounting & Finance

Accounts Receivable Management
Customer Billing
Collections Management
Cash Application
Account Reconciliations
Credit Control
Financial Reporting

Systems Knowledge

FinancialForce
Oracle
NetSuite
Microsoft Dynamics
Other ERP platforms

Advanced Excel Skills

Pivot Tables
XLOOKUP / VLOOKUP
SUMIFS
INDEX MATCH
Conditional Formatting
Data Validation
Dashboard Reporting
Aging Analysis

Behavioural Competencies

Communication Skills

Strong verbal and written communication.
Ability to communicate effectively with global stakeholders.

Analytical Thinking

Strong problem-solving capabilities.
Ability to identify root causes and recommend solutions.

Customer Focus

Commitment to delivering excellent customer service.
Ability to manage customer expectations professionally.

Attention to Detail

High level of accuracy in financial transactions.
Strong organizational and follow-up skills.

Teamwork

Ability to collaborate effectively in cross-functional teams.
Positive and proactive approach to work.

Adaptability

Comfortable working in a fast-paced, dynamic environment.
Flexible to support global business operations.

Key Performance Indicators (KPIs)

Invoice Accuracy Rate
Collection Effectiveness Index
Days Sales Outstanding (DSO)
Overdue Receivables Percentage
Cash Application Accuracy
Customer Query Resolution Time
Month-End Close Timeliness
Process Improvement Contributions
Stakeholder Satisfaction Ratings

Preferred Experience

Candidates with experience in the following areas will be highly regarded:

Clinical Research / CRO Industry
Project-Based Billing
Pass-Through Cost Billing
Investigator Float Management
Multi-Currency Transactions
Global Collections
Credit Review & Risk Assessment
Finance Transformation Projects
ERP Implementation or Automation Initiatives

Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only one of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to talking to you about working at Novotech.

Novotech is a global full-service clinical Contract Research Organization (CRO).

At Novotech we have advanced therapeutic and regulatory expertise, the ability to execute across markets and a client-centric service model, so that our clients get a trusted, long-term partner and an accelerated path to bring their life-changing advances to market. This gives our employees the opportunity to develop their careers by joining a diverse and supportive global organization with a collaborative culture, whilst working with clients on the cutting-edge of life sciences.

At Novotech you will work alongside empowered teams with a shared commitment to success.