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Trubridge is seeking an Accounts Receivable Analyst to perform pre-call analysis, bill auditing, and denial management for US healthcare providers. You will verify eligibility, submit claims, and follow up on denials.
The role requires strong analytical skills, good communication, and willingness to work night shifts. Proficiency with MS Excel and healthcare vocab is preferred.
You will maintain audit trails and ensure HIPAA compliance while contributing to daily productivity and quality targets.
Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services.
Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference.
Record after-call actions and perform post-call analysis for the claim follow-up.
Provide accurate information to the insurance company, research available documentation including authorization, physician notes, medical documentation on PM system, interpret explanation of benefits received, etc. prior to making the call.
Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments.
Comply with all reimbursement and billing procedures for regulatory, third party, and insurance compliance norms.
Responsible for meeting daily/weekly productivity and quality reasonable work expectations.