Accounts Payable Invoice Processing Specialist - VOIS

Vodafone Group Plc; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

VOIS Pune is seeking an experienced Accounts Payable professional to join the Fixedline, Carrier and B2B Clearing team. This role ensures accurate and timely invoice processing, supports vendor queries, and drives process improvements.

The successful candidate will ensure compliance with internal controls and collaborate with vendors and stakeholders to meet business objectives. Candidate should have AP operations experience, SAP knowledge, and strong Excel skills.

Qualifications

• Experience in Accounts Payable operations.
• Knowledge of invoice processing, validation, posting, and vendor query management.
• Working knowledge of SAP is required.
• Experience or knowledge of Finca, ServiceNow, SIP, and GTOMS.

Responsibilities

• Process and validate invoices in line with AP standards, policies and controls.
• Ensure timely invoice posting and SLA compliance.
• Resolve vendor and stakeholder queries within timelines and upscale aging cases.
• Collaborate with Vendor Relationship Managers to address vendor issues.
• Analyze invoice trends and identify improvement opportunities.
• Support risk management and internal control activities.

Skills

Accounts Payable

SAP

Excel

Vendor queries

English skills

Education

B.Com / MBA or equivalent

Tools

Finca

ServiceNow

SIP

GTOMS

Job description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced Accounts Payable professional to join our Fixedline, Carrier and B2B Clearing team at VOIS Pune. This role is responsible for ensuring accurate and timely invoice processing, maintaining operational excellence, supporting vendor query resolution, and driving continuous process improvement. The successful candidate will play a key role in delivering high-quality financial operations, ensuring compliance with internal controls, and collaborating with vendors and stakeholders to achieve business objectives.

What you’ll do

• Process and validate invoices in line with Accounts Payable standards, policies, and controls.
• Ensure timely invoice posting and maintain compliance with agreed service level agreements.
• Maintain 100% compliance with TimeDoctor monitoring requirements.
• Achieve a minimum of 7.5 productive hours daily and keep idle time within prescribed limits.
• Ensure DI/DC corrections, reversals, or rejections remain below 1% of total invoices posted.
• Monitor Finca invoices and ensure no eligible invoices exceed the defined SLA.
• Resolve vendor and stakeholder queries within agreed timelines and upscale ageing cases where appropriate.
• Collaborate with Vendor Relationship Managers to address long-standing vendor issues.
• Analyse invoice trends, billing patterns, and recurring vendor concerns to identify improvement opportunities.
• Perform root cause analysis on billing and processing issues and recommend corrective actions.
• Support risk management and internal control compliance activities.
• Contribute to audit readiness through timely review and maintenance of quality documentation.
• Identify opportunities to reduce query volumes, duplicate effort, and manual interventions.
• Support initiatives that improve operational effectiveness, productivity, and service quality.
• Prepare and maintain accurate documentation, reports, and stakeholder communications.

Who you are

• Experience in Accounts Payable operations is essential.
• Knowledge of invoice processing, validation, posting, and vendor query management.
• Working knowledge of SAP is required.
• Experience or knowledge of Finca, ServiceNow, SIP, and GTOMS.
• Proficient in Microsoft Excel, PowerPoint, and Word.
• Strong analytical and problem-solving skills with the ability to identify trends and recommend improvements.
• Excellent attention to detail and commitment to quality.
• Strong written and verbal communication skills in English.
• Understanding of key performance indicators and vendor query management within Fixedline operations.
• Ability to work collaboratively with internal stakeholders and external vendors.

Qualifications: B.Com, M.Com, MBA, or equivalent relevant qualification.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work within a global finance operations environment.
• Exposure to carrier, fixedline, and B2B financial operations processes.
• Collaboration with cross-functional teams, vendors, and business stakeholders.
• Involvement in process improvement, risk management, and operational excellence initiatives.
• Experience working with industry-leading finance and workflow management systems.
• Opportunity to contribute directly to quality, compliance, and service delivery performance.

What skills you will learn

• Advanced Accounts Payable and invoice lifecycle management.
• Vendor relationship and stakeholder management.
• Root cause analysis and process optimisation techniques.
• Risk management and internal controls within finance operations.
• KPI management and operational performance monitoring.
• SAP-based financial processing and reporting.
• Audit preparedness, documentation governance, and compliance practices.
• Data analysis and reporting using Microsoft Excel and related tools.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Follow us on social media

LinkedIn: https://www.linkedin.com/company/vois/Facebook: https://www.facebook.com/voisglobalInstagram: https://www.instagram.com/voisglobal/