Senior Executive-C2C

Vodafone; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

Vodafone seeks an Order to Cash Analyst for its Pune-based Shared Services Centre. The role covers end-to-end OTC, invoice creation for B2B customers, master data accuracy, debt collection and payment reconciliation to reduce DSO and enhance customer experience.

You will liaise with Treasury, AP and local leadership, support audits, and propose corrective actions. A proactive, analytical mindset and strong ERP knowledge are essential.

Qualifications

• Strong knowledge of the full OTC cycle.
• Experience with Oracle or SAP ERP systems.
• Proficient in reconciliation and reporting.

Responsibilities

• Process and invoice B2B customers within agreed turnaround times.
• Maintain accurate master data to support debt collection and payment reconciliation.
• Deliver daily reports including cash position, invoicing volumes, ageing, and AR month-end items.
• Coordinate with Treasury, AP and local market leadership as needed.
• Support audit requirements and provide corrective-action analyses.
• Drive continuous improvement through automation and lean methods.

Skills

OTC experience

Accounting knowledge

Stakeholder engagement

ERP experience

Education

B.Com

Master’s in Finance

Diploma in Finance

Tools

Oracle

SAP

Microsoft Office

Job description

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an Order to Cash Analyst to join our Pune-based Shared Services Centre. This role is pivotal in managing end-to-end Order to Cash (OTC) processes, including invoice creation for B2B customers, master data accuracy, debt collection, and payment reconciliation. The individual will contribute to reducing Days Sales Outstanding, enhancing customer experience, and ensuring compliance with audit and policy requirements.

What you will do

• Process and create invoices for B2B customers within agreed turnaround times.
• Maintain accurate master data to support debt collection and payment reconciliation.
• Deliver daily reports including cash position, invoicing volumes, ageing trial balances, and AR month-end reports.
• Liaise with internal teams such as Treasury, AP, and local market leadership.
• Support audit requirements and compile analytical reports with corrective action proposals.
• Engage in continuous improvement through automation and lean techniques.
• Adhere to SOX controls, AR policy, and organisational KPIs.
• Collaborate across departments to share and implement best practices.

Who you are

• Holds a B.Com, Master’s in Finance, or Diploma in Finance.
• Possesses strong accounting knowledge and understanding of the full OTC cycle.
• Experienced in ERP systems (preferably Oracle and SAP) and Microsoft Office.
• Skilled in reconciliation, reporting, and analytical problem-solving.
• Effective communicator with strong stakeholder engagement capabilities.
• Understands telecom industry dynamics and B2B customer behaviour.
• Demonstrates a proactive, customer-obsessed, and results-driven mindset.
• Adapts well to change and contributes to process improvements.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit be

What’s in it for you

• Opportunity to work in a global shared services environment.
• Exposure to cross-functional teams and leadership across markets.
• Involvement in transformation programmes and process optimisation.
• Experience in managing high-impact financial operations and reporting.
• A collaborative culture that values innovation and continuous improvement.

What skills you will learn

• Advanced ERP and reconciliation techniques.
• Stakeholder management and audit compliance.
• Lean/Six Sigma methodologies for process efficiency.
• Forecasting tools for cash flow prediction.
• Cross-functional collaboration and communication strategies.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.