Accounts Payable Helpdesk Specialist

E.I. Dupont India Pvt Ltd; India; On-site; INR 900,000 - 1,300,000; Full time

Job summary

DuPont is hiring for a Senior Accounts Payable Helpdesk Specialist to oversee the AP helpdesk, manage complex inquiries, and guide junior staff. The role requires strong analysis, policy adherence, and collaboration across departments, supporting timely payment processing and reporting.

The ideal candidate will have a Bachelor's degree in finance or accounting, 5+ years AP experience (2+ in a senior role), and proficiency in SAP and Excel for reporting and analysis.

Qualifications

• Bachelor's degree in finance, accounting, or a related field.
• Minimum of 5 years of accounts payable experience, with at least 2 years in senior role.
• Knowledge of accounting principles, practices, and regulations.
• Proficient with SAP and Microsoft Office Suite, especially Excel for reporting and analysis.
• Strong analytical and problem-solving skills, with a customer-focused mindset.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as the primary point of contact for escalated vendor and internal inquiries related to accounts payable processes and policies.
• Supervise and train junior helpdesk staff to ensure high-quality service and adherence to company policies.
• Review and verify invoices, ensuring they meet internal controls and compliance standards prior to approval for payment.
• Collaborate with internal departments to resolve payment discrepancies and improve accounts payable processes.
• Prepare and present accounts payable reports and metrics to management, highlighting trends and areas for improvement.
• Implement process improvements to enhance efficiency and accuracy within the accounts payable function.
• Participate in the month-end closing process, ensuring timely and accurate financial reporting.

Skills

Analytical thinking

Strong communication

Mentoring

Problem-solving

Customer focus

Education

Bachelor's degree in finance or accounting

Tools

SAP

Excel

Reporting

Job description

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont.

Why Join Us | DuPont Careers

Looking for an experienced and detail-oriented Senior Accounts Payable Helpdesk Specialist to join our finance department. The ideal candidate will oversee the accounts payable helpdesk, manage complex inquiries, and ensure efficient resolution of payment issues while providing guidance to junior staff.

Job description

• Serve as the primary point of contact for escalated vendor and internal inquiries related to accounts payable processes and policies.
• Supervise and train junior helpdesk staff to ensure high-quality service and adherence to company policies.
• Review and verify invoices, ensuring they meet internal controls and compliance standards prior to approval for payment.
• Collaborate with internal departments to resolve payment discrepancies and improve accounts payable processes.
• Prepare and present accounts payable reports and metrics to management, highlighting trends and areas for improvement.
• Implement process improvements to enhance efficiency and accuracy within the accounts payable function.
• Participate in the month-end closing process, ensuring timely and accurate financial reporting.

Skill Sets/Experience

• Bachelor’s degree in finance, Accounting, or a related field.
• Minimum of 5 years of accounts payable experience, with at least 2 years in senior role.
• Knowledge of accounting principles, practices, and regulations.
• Proficient with SAP and Microsoft Office Suite, especially Excel for reporting and analysis.
• Strong analytical and problem-solving skills, with a customer-focused mindset.
• Excellent verbal and written communication skills.

Desired to have

• Exceptional interpersonal skills, which allow effective working relationships with plant site personnel, vendors, site liaisons, team leaders, managers, and other payment team personnel.
• Ability to work effectively in a team environment, and the ability to understand and react to specific needs of vendors and plant sites being serviced.

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.