Accounts Payable Coordinator [T500-26477]

Officeworks GCC India; Bengaluru; On-site; INR 400,000 - 600,000; Full time

Job summary

Officeworks GCC India is seeking an Accounts Payable Coordinator to ensure timely processing and integrity of supplier payments. This role is pivotal in maintaining financial controls and liaising with various stakeholders to resolve queries.

The ideal candidate will have over a year of experience in accounts payable and a strong attention to detail. You’ll thrive in a fast-paced environment, working closely with internal teams and external suppliers to enhance efficiency and accuracy in financial operations.

Qualifications

• At least 1 years’ experience in an Accounts Payable role or financial reconciliations.
• Proven ability to work in a high-volume, fast-paced business environment.
• High level of computer literacy.

Responsibilities

• Process supplier invoices daily into SAP/Onet.
• Maintain the accounts payable ledger by clearing matched items.
• Monitor invoice processing accuracy and volume against targets.
• Investigate and resolve supplier issues regarding invoices.

Skills

Attention to detail

Analytical skills

Verbal communication

Written communication

Problem-solving

Time management

Tools

SAP

Onet

Job description

Officeworks’ purpose is “we bring big ideas to life at low prices”. We are Australia’s leading omnichannel retailer of complete technology solutions, stationery, furniture, art supplies, and learning resources. We also offer services including Print & Create and Geeks2U. We begin with customers—our products and services provide solutions to our diverse range of customers across Australia, from households, students, small to large‑sized businesses, governments, and schools.

About the Finance Function

By joining the Finance team within the Global Capability Centre (GCC), you will play a direct role in supporting Officeworks’ growth and performance. You’ll contribute to high quality financial capabilities that sit at the heart of how the business plans, invests, governs, and delivers value.

The GCC is a critical enabler of Officeworks’ purpose by ensuring strong financial stewardship, insight driven decision making, and operational discipline that supports sustainable success.

This is a unique opportunity to join as a founding member of a newly established global hub. Early joiners will help shape how the finance function operates within the GCC, influencing future ways of working, capability development, and the evolution of some of Officeworks’ core finance processes.

These roles are best suited for people who enjoy

• Exposure to core finance disciplines, including financial operations, reporting, governance, controls, planning, analysis, and process optimization.
• Supporting global initiatives and strengthening scalable, efficient finance processes.
• Contributing to business transformation through financial insight and continuous improvement.
• Working in an environment where your expertise matters, your growth is intentionally supported, and your work has a visible impact on business performance and outcomes.

Why this role exists

The Accounts Payable Coordinator ensures the timely generation, processing, investigation, and response to supplier queries in accordance with agreed Key Performance Indicators. Operating within a fast‑paced retail support office, this role maintains the integrity of trade and non‑trade ledgers by accurately processing invoices and reconciling vendor statements. It acts as a vital link between the Finance function and external partners, ensuring payments follow negotiated terms while mitigating financial risk through the identification of overpayments or unclaimed credits.

Where you will make a difference

In this role you will

Transactional Processing & Ledger Integrity

• Process supplier invoices daily into SAP/Onet to ensure payments are made as per negotiated terms.
• Ensure all data entry adheres to internal financial controls and GST requirements.
• Maintain the accounts payable ledger by clearing matched items and investigating variances.
• Monitor invoice processing accuracy and volume against daily targets.
• Perform end‑to‑end reconciliations of vendor statements against internal records to determine outstanding amounts.
• Identify and resolve missing invoice issues directly with suppliers.
• Execute monthly reviews to proactively identify, capture, and recover overpayments or unclaimed credits.
• Focus on the reduction of aged debit balances and unclaimed credits on the ledger.

Stakeholder Communication & Dispute Resolution

• Investigate and resolve supplier issues regarding invoices, claims, and discrepancies within agreed service level timeframes.
• Serve as the key point of contact for internal buyers and stores regarding payment status.
• Resolve complex supplier disputes professionally to maintain trust and respect.
• Partner cross‑functionally to educate stakeholders on invoice requirements and Recipient Created Tax Invoice (RCTI) concepts.
• Identify and recommend process improvement initiatives to enhance automation or efficiency gains.
• Ensure all activities comply with Trade Practices Laws and company policies.
• Adapt to changing technology and support the embedding of new system processes in an automated environment.

Who you will be working with

• Internal Partners: Other AP Coordinators, Stores, Supply Chain, Merchandise teams, and Buyers.
• External Partners: Suppliers.

What success looks like

• Processing Accuracy: Meeting daily targets for invoice processing volume and accuracy.
• Responsiveness: Resolving a high percentage of supplier queries within agreed service level timeframes.
• Financial Control: Significant reduction in aged debit balances and unclaimed credits on the ledger.
• Collaboration: Building trust and respect with suppliers while effectively supporting internal stakeholder needs

How you will lead

• Lives our Officeworks values and behaviors
• Proactively contributes to a safe working environment, escalates appropriately if there are unsafe conditions or inappropriate behavior
• Operates in line with applicable Officeworks company policies and Code of Conduct
• Demonstrates a strong sense of personal accountability and curiosity to learn and develop

Qualifications and work experience

• Experience: At least 1 years’ experience in an Accounts Payable role or financial reconciliations.
• Environment: Proven ability to work in a high‑volume, fast‑paced business environment.
• Technical Skills: High level of computer literacy with strong attention to detail and analytical skills.
• Communication: Excellent verbal and written communication skills across diverse audiences.
• Mindset: A motivated self‑starter who is solutions‑driven, decisive, and able to prioritize strict deadlines.

Preferred

• Industry Knowledge: Exposure to an invoice processing environment and Recipient Created Tax Invoice (RCTI) concepts is advantageous.
• Systems: Experience working within an automated environment with changing technology.