Accounts Executive

DHL; Mumbai; On-site; Confidential; Full time

Job summary

Blue Dart Express Limited, a part of DHL Group, is seeking an Accounts Executive in Mumbai to manage regional accounts receivable, ensure timely collections, and coordinate with branches and central finance. The role covers reconciliations, compliance, month-end support, and cross-functional collaboration with Sales, Operations, and Finance to improve cash flow and reduce overdue balances.

The ideal candidate will have 2–4 years in Accounts Receivable or O2C, with strong skills in Excel and ERP

Qualifications

• B.Com is mandatory.
• MBA or M.Com preferred.
• 2–4 years in Accounts Receivable, O2C or Finance Operations.
• Experience in customer collections and reconciliations preferred.

Responsibilities

• Monitor regional customer balances and ensure timely collections.
• Act as regional contact for payment and receivable queries.
• Perform customer account reconciliations and investigate differences.
• Coordinate with branches, Sales and central Finance for adjustments.
• Support month-end closing and provide required receivable reports.
• Ensure compliance with policies and internal controls.

Skills

Accounts Receivable

Customer Reconciliation

Credit Control

GST Knowledge

Excel

ERP Systems

Financial Reporting

Education

B.Com (Mandatory)

MBA / M.Com preferred

Tools

Microsoft Excel

ERP Systems

Job description

Accounts Executive

Location: Mumbai, Mahārāshtra, India

Category: Finance and Controlling

Function: Finance

Reports To: Manager – Accounts & Finance

Location: Regional Offices

Travel Required: 25% – 50% – 75%

Blue Dart Express Limited, a listed company, isa leader in courier, integrated air express package distribution, and eCommerceinSouthAsia, offering a wide range of logistics solutions. Founded in 1983, it is recognised for reliable, time-bound,andsecuredeliveryservicesacross55,000+locationsinIndiaaswellasinternationally.Itscompetenciesspan acrossevaluationandcontracting,planningandtransition,deliveryandexecution, andspecificservicecapabilities.We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-pacedlogisticsenvironment and ever-evolving supply-chains. It wholly-owns India's only scheduled air cargo airline, Blue Dart Aviation Limited, since May 1994, and the Concorde Air Logistics Limited, atransport,storage,andcommunicationsbusiness,sinceMay2004.

BlueDartExpressLimitedisapartoftheDHLGroup'sDHLeCommercedivision,leveragingthisgloballogisticsleader’s networkacross220countriesandterritoriestoprovidecomprehensiveexpressandlogisticssolutionstoourclients.Our robustnetworkandunmatchedinfrastructure havepositioned theBlueDartbrand asakeyIndia-grownlogisticsplayer withanunmatchedandphenomenalglobaloutreachrootedintheDHLbrandofitsmajorityshareholder.

We are proud to be consistently ranked among India's Top 100 Great Places to Work, combining it with DHL Group’s Top Employer certification. Being an Employer of Choice is not just a goal; it’s a fundamental part of who we are, committed to creatingaworkplacewherepeoplearevalued,empowered,andwearthesobriquet\"BlueDarter\"withhonour.

If you are looking to join a purpose-led, people-first, company that shapes India’s supply-chains with integrity and safety, Blue Dart is where you belong. Blue Dart offers competitive compensation and comprehensive benefits, access to cross-functional,successionplanningandglobalcareerpaths,andstrongcultureofrecognition.

Position Overview:

The Executive–Accounts Receivable is responsible for managing customer collections, receivable reconciliations and outstanding follow-ups at the regional level, ensuring adherence to centralized Accounts Receivable processes, credit policiesandcollectiontimelines whilesupportingbusinesscontinuity and cashflow management.

Job Purpose:

Toensuretimelycollectionofcustomerdues,accuratereceivableaccountingandeffectivecoordinationwithbranches, customersand centralized finance teams, thereby improving cashflow, reducing overduereceivables and maintaining strong customer relationships.

Key Roles & Responsibilities:

Accounts Receivable & Collections

• Monitor customer outstanding balances across the assigned region.
• Followupwithcustomerstoensuretimelycollectionofoutstandingpayments.
• CoordinatewithbranchesandSales teams to resolve collection-related issues.
• Supportachievementofcollectiontargetsandreductionofoverduereceivables.

Customer Account Management

• Act as the primary regional point of contact for customer payment and receivable-related queries.
• Resolve customer disputes relating to invoices, payments and account balances in coordination with relevant stakeholders.
• Maintaineffectiveworkingrelationshipswithcustomerstofacilitatetimelycollections.
• Ensure timely communication regarding outstanding receivables and payment commitments.

Receivable Reconciliation

• Perform customer account reconciliations and ensure timely closure of unreconciled items.
• Investigate payment differences, short payments, debit notes and credit adjustments.
• Coordinate with centralized Finance teams for reconciliation and accounting adjustments.
• Maintain accurate customer receivable records and supporting documentation.

Compliance & Documentation

• Ensure adherence to organizational policies, SOPs and internal financial controls.
• Maintain complete and accurate documentation supporting receivable transactions.
• Support statutory, internaland external audit requirements.
• Ensure compliance with company credit policies and financial governance standards.

Regional Stakeholder Support

• Work closely with Branch Operations, Sales, Customer Service and Finance teams to improve collection effectiveness.
• Support regional business teams in resolving customer billing and receivable-related concerns.
• Coordinate with centralized Accounts Receivable teams to ensure timely closure of outstanding issues.

Audit & Month-End Support

• Supportmonth-endclosingactivitiesrelatingto receivables.
• Assist with customer account confirmations, ageing analysis and reconciliation activities.
• Providerequiredreportsanddocumentationduringinternalandstatutory audits.

Process Discipline & Continuous Improvement

• Identifyopportunities to improve collection efficiency and receivable processes.
• Supportimplementationof standardized Order-to-Cash processes across the region.
• Improveturnaroundtimeforreconciliation,disputeresolutionandcollection activities.
• Promote process discipline,accuracy and continuous improvement across receivable operations.

Qualifications & Experience:

Education:

• B.Com (Mandatory)
• MBA / M.Com preferred

Experience:

• 2–4 years of experience in Accounts Receivable, Order-to-Cash (O2C), Credit Control or Finance Operations.
• Experience in customer collections, receivable reconciliations and financial reporting will be preferred.

Skills & Capabilities:

Technical Skills:

• Accounts Receivable & Collection Processes
• Customer Account Reconciliation
• Credit Control & Ageing Analysis
• Basic GST Knowledge
• Microsoft Excel & ERP Systems
• Financial Reporting & Documentation

Key Competencies:

• Customer Relationship Management
• Communication & Negotiation Skills
• Attention to Detail
• Problem Solving
• Stakeholder Management
• Time Management & Prioritization

Key Performance Indicators:

• Collections: Collection efficiency and achievement of collection timelines
• Receivable Management: Reduction in overdue receivables and ageingReconciliations: Timely closure