Account Manager- Client Servicing & Brand Strategy

Adfluence Hub; Dadri; On-site; INR 600,000 - 900,000; Full time

Job summary

Adfluence Hub is seeking an experienced Account Manager – Client Servicing & Brand Strategy to lead end-to-end influencer marketing campaigns and serve as the primary bridge between clients and cross-functional teams.

The ideal candidate will translate business objectives into effective campaign strategies, manage client relationships, drive flawless execution, and identify account growth opportunities in a fast-paced environment.

Qualifications

• 3–5 years of experience in account management or client servicing.
• Experience in influencer marketing campaigns.
• Strong stakeholder management and communication skills.

Responsibilities

• Serve as primary point of contact for assigned clients.
• Translate briefs into influencer marketing strategies.
• Develop proposals, calendars, budgets and timelines.
• Manage end-to-end campaign lifecycle from briefing to closure.
• Coordinate with creators and internal teams to ensure on-time delivery.
• Track performance and provide insights.

Skills

Account management

Client servicing

Brand strategy

Job description

Job Title

Account Manager – Client Servicing & Brand Strategy

Company

Adfluence Hub

Employment Type

Full-time

Experience Required

3–5 Years

About Adfluence Hub

Adfluence Hub is an intelligence-led influencer marketing company helping brands plan, execute, and measure creator-led campaigns at scale. We combine strategy, creator intelligence, technology, and campaign execution to deliver impactful, data-driven influencer marketing solutions.

Role Overview

We are looking for an experienced Account Manager – Client Servicing & Brand Strategy to lead end-to-end influencer marketing campaigns and serve as the primary bridge between clients and cross-functional teams.

The ideal candidate will translate business objectives into effective campaign strategies, manage client relationships, drive seamless campaign execution, and identify account growth opportunities.

This role requires a strategic, organized, and solution-oriented professional who can manage multiple stakeholders in a fast-paced environment while delivering an exceptional client experience from brief to reporting.

Key Responsibilities

Client Servicing & Relationship Management

• Act as the primary point of contact for assigned clients.
• Build and maintain strong, long-term relationships with brand and agency stakeholders.
• Understand client business objectives, category, audience, campaign goals and communication priorities.
• Conduct regular client meetings, campaign reviews and status updates.
• Manage expectations around timelines, deliverables, budgets and dependencies.
• Proactively identify and resolve risks, delays and concerns.

Brand & Campaign Strategy

• Translate client briefs into clear influencer marketing strategies and campaign plans.
• Recommend creator mix, platform mix, content formats, campaign phases and performance benchmarks.
• Conduct category, competitor, audience and creator-content research to strengthen recommendations.
• Develop campaign narratives, content territories, creator briefs and communication frameworks.
• Identify relevant cultural trends, audience insights and creator opportunities.
• Present strategic recommendations confidently to clients and internal stakeholders.

Proposal & Presentation Development

• Create proposals, pitch decks, campaign plans and review presentations.
• Prepare campaign calendars, creator recommendations, budget plans and execution timelines.
• Ensure proposals are commercially viable and aligned with internal approvals.
• Support new-business pitches, client renewals and account expansion opportunities.

End-to-End Campaign Management

• Manage the complete campaign lifecycle from briefing to closure.
• Develop project plans, timelines and responsibility matrices.
• Coordinate creator discovery, shortlisting, outreach, negotiation, content development, approvals and go-live.
• Maintain accurate campaign trackers, cost sheets and payment documentation.
• Track campaign budgets, creator costs, utilization and profitability.
• Coordinate with finance and operations teams for creator invoicing and payments.
• Ensure campaigns are delivered on time, within budget and as per agreed scope.

Creator Selection & Quality Control

• Review creator recommendations against the client brief.
• Evaluate creators based on audience fit, content quality, engagement, brand suitability, performance and commercial feasibility.
• Ensure creator lists meet quality, diversity and scale requirements.
• Review profiles for brand safety, competitive conflicts and content relevance.
• Coordinate with creator management teams for timely outreach and closure.

Content & Execution Management

• Convert campaign strategy into actionable creator briefs.
• Review scripts, concepts, storyboards and content submissions.
• Ensure content aligns with brand tone, messaging and campaign objectives.
• Manage client feedback and creator revisions efficiently.
• Ensure content meets platform, brand-safety, disclosure and compliance requirements.
• Monitor campaign progress and resolve execution issues proactively.

Reporting & Performance Analysis

• Track campaign performance across reach, views, engagement, content quality and other agreed metrics.
• Work with analytics teams to prepare campaign reports and review decks.
• Extract actionable insights beyond basic performance reporting.
• Identify top-performing creators, formats, hooks and content themes.
• Conduct post-campaign reviews and recommend improvements for future campaigns.

Account Growth & Retention

• Identify opportunities to expand existing client relationships.
• Recommend additional campaigns, platforms, creator solutions, technology products or strategic services.
• Support account renewals and annual planning discussions.
• Build upsell and cross-sell opportunities.
• Contribute to account profitability, revenue growth and client retention.

Internal Collaboration

• Work closely with strategy, sales, operations, creator management, data, technology and finance teams.
• Provide clear internal briefs and ensure alignment across stakeholders.
• Conduct regular internal reviews to track campaign progress.
• Escalate critical issues with complete context and recommended solutions.
• Support junior team members and contribute to improving internal processes and campaign-management systems.

Company Culture

At Adfluence Hub, we value ownership, collaboration, and innovation in everything we do. We are committed to fostering both professional and personal growth by creating a supportive and inclusive environment where ideas thrive and creativity drives impact.

Join us and be part of a team that is shaping the future of influencer-led brand storytelling.