Account Manager

OLIVER Agency - APAC; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

OLIVER Agency is seeking an Account Manager to manage a diverse set of briefs across social content, video production, strategy and digital assets. You will be the day-to-day client liaison, coordinating with the onsite U-Studio team and the broader studio to ensure accurate briefs and timely delivery.

You will drive client satisfaction, manage project finances and billing, and contribute creatively to studio output while staying ahead of AI and new tech trends shaping our campaigns.

Qualifications

• Excellent client engagement with the ability to proactively organise and influence clients.
• Demonstrable account management experience of minimum 3+ years with global clients.
• Ability to manage account finances and invoicing.
• Highly creative with the ability to contribute to design studio output.
• Proficient in Microsoft Office and related software.
• Ability to integrate with a client-side team while maintaining top-tier agency service.
• Passion for AI and new technologies.
• Understanding of AI tools is beneficial, with the ability to learn benefits and features quickly.

Responsibilities

• Day-to-day contact for FMCG / Beauty and personal brands; provide client service and support onsite U-Studio team.
• Collaborate with the wider account team and studio design staff.
• Own briefs and coordinate with clients to ensure the team has necessary information to start work.
• Report and manage project incomes in a timely and accurate manner.
• Ensure timely billing and report revenue to the Group Account Director.
• Work with the studio to manage timing plans.

Skills

Client engagement

Account management

Invoicing and finances

Creativity in studio output

Microsoft Office / Excel

Cross-functional collaboration

AI interest

Learning AI tools

Tools

Microsoft Office

Excel

Job description

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group , we're at the forefront of leveraging cutting‑edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision‑making, empowering our teams to produce innovative and impactful results.

Role: Account Manager

About the role:

We are currently looking for an Account manager to join our expanding team working across a wide variety of briefs from social media content, video production, strategyand digital assets.

What you will be doing:

• Day to day contact for FMCG/ Beauty and personal brands providing excellent client service and supporting the onsite U-Studio team
• Working with the wider account team and collaborating with the studio including our digital designers and Studio manager.
• Be accountable for thebrief, andworks with the client to ensure the team has obtained the right informationrequiredto begin work on the project.
• Ensure you understand how to report and manage operational income for their projects ina timelyandaccuratemanner.
• Accountable fortimelybilling and reporting revenue to the Group Account Director
• Work with the studio to manage timings plans.

What you need to be great in this role:

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.
• Demonstrable account management experience ofminimum3+yrsand a proventrack recordof managing global clients and campaigns.
• The ability toeffectively and proactively manage account finances and invoicing.
• Highly creative with the ability to generate ideas and practically contribute to the design studio output.
• Proficient in Microsoft Office, excel and other related software.
• Understanding of how to integrate with a client-side team whilstmaintaininga top tier agency service.
• Passion for and inquisitive about AI andnew technologies
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical

#LI-SP1 #LI-Onsite

Our values shape everything we do:

Be Imaginative to push the boundaries of what’s possible

Be always learningand listening to understand

Be actively pro-inclusive and anti-racist across our community, clients and creations

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science‑based emissions reduction targets. Collectively, we work towards our mission,embedding sustainability into every department and through every stage of the project lifecycle.