Account Manager

Amazon Web Services (AWS); Mumbai; On-site; INR 4,000,000 - 8,500,000; Full time

Job summary

AWS India Private Limited is seeking an Account Manager to build long-term relationships with enterprise and digital native customers, engaging at CXO level and translating business needs into cloud-based solutions.

The role emphasizes strategic planning, cross-functional collaboration, and strong communication across all levels, with a focus on driving adoption of AWS services and maintaining CRM hygiene for accurate sales activity.

Qualifications

• 7+ years of sales or account management experience.
• Experience engaging and presenting to senior executives (CXO level).
• 5+ years of exceeding quota and key performance metrics experience.
• Experience engaging with and influencing C-level executives.
• Strong communication with all levels of the organization.
• Proven customer service, communication, and interpersonal skills.
• Track record of success with Digital Native or Enterprise customers.
• Technical competencies in cloud computing, SOA, web services, and enterprise software.

Responsibilities

• Develop long-term strategic relationships with customer CXOs across Business and IT.
• Work with cross-functional teams to position AWS as the preferred cloud platform across service lines.
• Maintain an updated record of sales activity in the CRM (SFDC) and related systems.
• Create and articulate compelling value propositions around AWS services.
• Explain cloud computing and infrastructure concepts to customers without implementing them.

Skills

CXO-level communication

Executive engagement

Quota attainment

Cross-functional collaboration

Customer service

Digital Native / Enterprise sales

Cloud computing

Enterprise relationships

Education

Engineer / MBA

Tools

SFDC / Salesforce

Job description

Description

Do you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? Amazon Web Services India Private Limited is leading the next paradigm shift in computing and is looking for world-class candidates to join our–enterprise business.

As an Account Manager for AWS India, your responsibilities will include building and driving the strategy to increase adoption, and market penetration in large Enterprise and Digital Native accounts to build long-term business and marketing opportunities. The ideal candidate will possess a business development background to engage at all levels of a customer organization, including C-levels of the business and IT. He/She will also demonstrate a sound technical competency focused on the IT landscape and cloud computing. He/she should be a self-starter who is prepared to develop and execute a coverage plan aligned to business objectives.

Key job responsibilities

Develop long-term strategic relationships with customer CXO’s across Business and IT.

• Work closely with cross-functional teams to ensure that AWS is the partner's preferred cloud computing platform across all service lines.
• Maintain an updated record of all sales activity in the CRM and other related systems.
• Create & articulate compelling value propositions around AWS services.
• Possess the technical ability to explain (not implement) Cloud Computing, infrastructure solutions (Server, Storage, DC Services) & Internet architectures (firewalls, load balancers, etc).

A day in the life

• Research and preparation for the day’s customers meetings and calls
• Collaborate with Cross functional teams on pitches and demos
• Customer meeting(s) and customer cadence calls
• Stakeholder mapping
• Ensure high standards and maintain SFDC hygiene
• Ensure timely communication with External and Internal stakeholders

About The Team

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Basic Qualifications

• 7+ years of sales or account management experience
• Experience engaging and presenting to senior executives (CXO level).
• 5+ years of exceeding quota and key performance metrics experience
• Experience engaging with and influencing C-level executives
• Can communicate effectively with all levels of the organization
• Experience using strong customer service, communication, and interpersonal skills
• A strong track record of success in previous roles, working with Digital Native or Enterprise customers.
• Technical competencies in the areas of cloud computing, SOA, web services and enterprise software.
• Connects within large enterprise organizations is a plus

Preferred Qualifications

• Experience in sales or sales management of infrastructure or cloud technology
• Experience in technology sales and management
• Preferably Engineer / MBA. A technical background in engineering, computer science, or MIS a plus. Highly desirable, yet optional attributes include:
• Experience as an entrepreneur or building a new business segment from scratch in a small or a large company.
• Experience operating in a ‘challenger’ mode - where the candidate has had to swim ‘upstream’ (eg compete against established rivals, or in new/difficult markets) and challenge status-quo (sold a new ‘way’ of doing something).

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

AWS India - Karnataka

Job ID: A10457704