Account Manager

Havas Life; Bengaluru Urban; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Havas Life Mumbai is seeking an experienced professional with 5–10 years in client servicing, account management and new business development within healthcare communications. You will drive client relationships, translate briefs into campaigns, and collaborate with Strategy, Creative, Medical, Digital and Production teams to ensure successful delivery.

The role emphasizes identifying growth opportunities, managing budgets and timelines, and contributing to new business pitches for healthcare

Qualifications

• 5–10 years of relevant experience in client servicing, account management or new business development.
• Prior experience in healthcare advertising, pharmaceutical marketing or healthcare communications is essential.
• A strong interest in healthcare, pharma and health-related brand communications.
• Understanding of healthcare marketing, pharmaceutical brands and agency-client workflows.
• Experience in managing client relationships, campaigns, pitches or business development initiatives.
• Strong communication, presentation, negotiation and stakeholder management skills.
• Excellent project management, organisational and problem-solving abilities.
• A proactive, commercially minded approach with the ability to identify business growth opportunities.

Responsibilities

• Manage client relationships and act as the primary point of contact for assigned accounts.
• Understand client requirements and translate briefs into effective communication strategies and campaign deliverables.
• Coordinate with internal teams across Strategy, Creative, Medical, Digital and Production to ensure seamless execution.
• Manage project timelines, budgets, deliverables and client expectations.
• Identify opportunities to strengthen existing client relationships and drive organic account growth.
• Identify and pursue new business opportunities within the healthcare, pharmaceutical and consumer health sectors.
• Support new business pitches, credentials presentations, proposals and client presentations.
• Build relationships with prospective clients and key industry stakeholders.
• Stay updated on healthcare and pharma industry trends, competitive activity and emerging communication needs.
• Collaborate with cross-functional teams to develop integrated communication solutions aligned with client objectives.

Skills

Client servicing

Account management

New business development

Healthcare/pharma advertising

Relationship management

Pitches & proposals

Job description

Experience

5–10 years

About Havas Life

Havas Life Mumbai is part of the Havas Health network, specialising in healthcare and pharmaceutical communications. We create strategic, creative and integrated communication solutions for healthcare professionals, patients and consumers, partnering with brands to deliver meaningful impact.

Role Overview

We are looking for a dynamic professional with 5–10 years of experience in client servicing, account management and new business development, with prior experience in the healthcare and pharmaceutical industry.

The ideal candidate should have a strong understanding of healthcare communications, pharmaceutical marketing and agency operations, along with a keen interest in building client relationships, developing new business opportunities and driving account growth.

Key Responsibilities

• Manage client relationships and act as the primary point of contact for assigned accounts.
• Understand client requirements and translate briefs into effective communication strategies and campaign deliverables.
• Coordinate with internal teams across Strategy, Creative, Medical, Digital and Production to ensure seamless execution.
• Manage project timelines, budgets, deliverables and client expectations.
• Identify opportunities to strengthen existing client relationships and drive organic account growth.
• Identify and pursue new business opportunities within the healthcare, pharmaceutical and consumer health sectors.
• Support new business pitches, credentials presentations, proposals and client presentations.
• Build relationships with prospective clients and key industry stakeholders.
• Stay updated on healthcare and pharma industry trends, competitive activity and emerging communication needs.
• Collaborate with cross-functional teams to develop integrated communication solutions aligned with client objectives.

Required Skills & Qualifications

• 5–10 years of relevant experience in client servicing, account management or new business development.
• Prior experience in healthcare advertising, pharmaceutical marketing or healthcare communications is essential.
• A strong interest in healthcare, pharma and health-related brand communications.
• Understanding of healthcare marketing, pharmaceutical brands and agency-client workflows.
• Experience in managing client relationships, campaigns, pitches or business development initiatives.
• Strong communication, presentation, negotiation and stakeholder management skills.
• Excellent project management, organisational and problem-solving abilities.
• A proactive, commercially minded approach with the ability to identify business growth opportunities.

About Havas Life Mumbai

Havas Life Sorento is India’s leading Health & Wellness marketing, communications, digital & health tech company. It’s a part of Havas Health & You, the world’s largest global health & wellness network & part of Havas India, which unites 18 companies and diversified services across Creative, Media, and Health verticals. Centered around Human Purpose, agency believes that brands rightly have a role to play in culture and make a positive impact on the wider world, thus creating meaningful brand platforms that don’t just grow, they grow well. It has significant depth of strategic, creative, and technology competence needed for modern marketing of health brands & businesses.

For more information, visit https://in.havas.com/havas-life/ and follow Havas Life Sorento on social media.

About Havas India:

Founded in 1835 in Paris, Havas is one of the world’s largest global communications groups, with nearly 23,000 people in over 100 countries. With the ambition to help brands unlock Growth, Powered by Desire, Havas brings together creativity, media, technology and production capabilities to build strong, desirable brands that people genuinely want to engage with. Its integrated model is supported by Converged.AI, the Group’s operating system that unifies data, technology, and AI to deliver optimized, scalable marketing solutions across the full customer journey. AI-driven, fueled by human ingenuity, and grounded in the belief that desire drives both brand performance and business outcomes, Havas teams collaborate within Havas Villages worldwide to cultivate reputation, relevance, and long‑term preference for clients.

India is one of Havas’ major markets. Havas India brings together the expertise of 25 agencies, specialised divisions, and strategic alliances across three verticals: Havas Creative Network, Havas Media Network & Havas Health Network. To meet the evolving needs of its clients, Havas India has developed a seamlessly integrated strategy and operating system, Converged.AI, fusing global expertise, tools, and capabilities to create, produce, and distribute real-time, optimised, and personalised marketing solutions at scale.

With inspired human ideas at the heart of this unique model, supercharged by the latest data, technology, and AI, teams work with agility and in perfect synergy through Havas’ distinctive Village model. The network operates across three Villages in Mumbai, Gurugram, and Bengaluru, with regional offices in Kolkata, New Delhi, Hyderabad, and Chennai, and is powered by over 2,500+ professionals and associates. Together, they deliver tailor‑made solutions that support clients in their positive transformation.

As one of India’s fastest growing and most agile networks, Havas India has secured multiple new clients across verticals and won several prestigious awards over the last three years. These include being Great Place To Work® Certified™ thrice in a row (Nov 2022–Nov 2023 and Dec 2023–Dec 2024, Jan 2025-Jan 2026), consistently ranking among the top three in the R3 New Business League, and winning accolades at the Cannes Lions, Effies, Campaign Asia‑Pacific Agency of the Year Awards, London International Awards (LIA), e4m Indian Marketing Awards, ABBY One Show, Campaign Women Leading Change Awards, and more.

Havas India is equally committed to its people, fostering inclusive, responsible and inspiring workplaces where talent can thrive, because desire also starts from within.

Further information about Havas India is available at: https://in.havas.com/