Account Executive

twentysix; Gurgaon; On-site; INR 300,000 - 540,000; Full time

Job summary

VML, a WPP agency, is seeking a Client Servicing professional with 1 year of experience to coordinate campaigns and manage client relationships. The role emphasizes strong communication and timely delivery in a hybrid work setup.

You will liaise between clients and internal teams, ensuring briefs are translated into actionable tasks and campaign milestones are met with quality output.

Qualifications

• Graduate or post‑graduate with 1 year of experience or internship in client servicing or account management in an advertising agency.
• Strong verbal and written communication skills to liaise with clients and internal teams.

Responsibilities

• Understand client briefs and translate them into actionable tasks for internal teams (creative, strategy).
• Act as the key coordinator between clients and internal teams, ensuring clear communication and alignment.
• Manage campaign timelines, approvals, and feedback processes to ensure timely delivery of high quality work.
• Prepare presentations, reports, and campaign updates for client meetings.
• Ensure all deliverables meet brand guidelines and client objectives.
• Build and maintain strong relationships with clients through proactive communication and problem solving.

Skills

Client servicing

Communication

Education

Graduate/Postgraduate

Job description

Who We Are

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting‑edge media intelligence and data solutions, world‑class creativity, next‑generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

Roles & Responsibilities

• Understand client briefs and translate them into actionable tasks for the internal teams viz creative (Art and Copy), strategy.


• Act as the key coordinator between clients and internal teams, ensuring clear communication and alignment.


• Manage campaign timelines, approvals, and feedback processes to ensure timely delivery of high-quality work.


• Prepare presentations, reports, and campaign updates for client meetings.


• Ensure all deliverables meet brand guidelines and client objectives.


• Build and maintain strong relationships with clients through proactive communication and problem‑solving.

Skills and Competencies

• Graduate/Post‑ graduate with at least 1 year of experience or internship exposure in client servicing or account management within an advertising agency. Experience working on mainline and automobile brands is preferable.


• Strong verbal and written communication skills to effectively liaise with clients and internal teams.


• Excellent organizational and multitasking abilities to manage multiple projects and deadlines simultaneously.


• A proactive and solution driven attitude with a strong focus on timelines, quality, and brand consistency.


• A genuine interest in advertising, creativity, and brand storytelling.

We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP agency (NYSE: WPP). For more information,please visit www.vml.com, andfollowalong on Instagram,LinkedIn, andX.