Account Executive

SaaS Labs; Dadri; On-site; INR 900,000 - 1,500,000; Full time

Job summary

JustCall, SaaS Labs' flagship AI-powered communication platform, is seeking an Account Executive to own the full sales cycle for mid-market prospects—from discovery to signed contract. You will manage a live, multi-stage pipeline, build deep product expertise, and collaborate with marketing, product, and customer success to remove friction in the buying journey.

The role requires 5+ years of end-to-end sales experience, strong stakeholder management, and the ability to navigate multi-stakeholder

Qualifications

• 5+ years of end-to-end sales experience in tech or SaaS.
• Proven track record of closing mid-market SaaS deals.
• Strong discovery, negotiation, and communication skills.

Responsibilities

• Own the full sales cycle end-to-end from discovery to signed contract for inbound and outbound prospects.
• Identify and prioritize high-potential opportunities to keep the pipeline focused on viable deals.
• Run multiple deals in parallel across different stages without losing momentum.
• Build deep product expertise to articulate JustCall’s value proposition with confidence.
• Navigate multi-stakeholder, cross-business-unit deals involving champions and decision-makers.
• Act as the voice of the customer, feeding feedback to improve product, messaging, and processes.
• Partner across marketing, product, and customer success to remove friction in the buying journey.

Skills

End-to-end sales

Full-cycle ownership

High-velocity selling

Stakeholder management

Discovery & communication

Job description

Why this role exists

JustCall’s next wave of growth runs through Account Executives who can turn a conversation into a customer. As an Account Executive at JustCall — SaaS Labs’ flagship AI-powered communication platform - you’ll own the full sales cycle for mid-market prospects, from first outreach to signed contract.

With 7,000+ businesses already running their calls, texts, emails, and WhatsApp conversations through JustCall, our next stage of growth depends on sales talent who can manage a live, multi-stage pipeline and close high-velocity deals with conviction.

What you’ll actually do

• Own the full sales cycle end-to-end - from discovery and demos through negotiation and close, for both inbound and outbound prospects.
• Identify and prioritize high-potential opportunities - qualifying leads so your pipeline stays focused on businesses JustCall can genuinely help.
• Run multiple deals in parallel - managing customers across different stages of the buying cycle without losing momentum on any one of them.
• Build deep product expertise - staying current on JustCall’s features and value proposition so you can speak to it with authority in every conversation.
• Navigate multi-stakeholder, cross-business-unit deals - managing champions, decision-makers, and blockers to drive strategic deals to close.
• Act as the voice of the customer - feeding prospect and customer feedback back into the business to sharpen product, messaging, and process.
• Partner across teams - working with marketing, product, and customer success to remove friction from the buying journey.

What we’re looking for

• 5+ years of end-to-end sales experience - including prospecting, ideally at a technology company, with a track record of top performance.
• Full-cycle ownership - you’ve run deals from first touch to signed contract, not just worked leads someone else qualified.
• Comfort with high-velocity, multi-threaded selling - juggling several live deals at once, each at a different stage.
• Strong stakeholder management - you can navigate deals involving multiple business units and decision-makers.
• Sharp discovery and communication skills - you ask the right questions and translate customer needs into a compelling case for JustCall.
• Adaptability in a fast-changing environment - comfortable working cross-functionally as priorities shift.
• A genuine customer-first mindset - you treat objections and feedback as data, not obstacles.

Edges that help

• Experience selling into CCaaS, CPaaS, CRM, or sales-engagement categories.
• Familiarity with multichannel communication tools - calling, texting, WhatsApp, email - in a single platform.
• A track record closing mid-market SaaS deals with multiple stakeholders.
• Experience partnering with RevOps, Sales Ops, or IT during evaluation and close.
• Flexibility to work across multiple time zones (NAMER, EMEA, ANZ)

How we work

• Outcomes over output. We measure product impact by retention curves, revenue influence, and customer trust - not features shipped.
• High ownership from day one - you'll shape the product org, not inherit a finished one.
• Fast cycles, real ambiguity, and the expectation that you bring a sharp point of view and move quickly on it.
• Competitive pay tied to the product vision you set and the impact you drive.

The bigger picture

JustCall is SaaS Labs' flagship product - used by 6,000+ businesses across 70+ countries to run their customer conversations. We're backed by Peak XV and Base10 Partners, have crossed $40M ARR, and are building toward $100M with the team, the product, and the infrastructure to get there.

SaaS Labs takes pride in being an equal opportunity employer. We believe diverse teams build better products, which is why we’re committed to making hiring or any employment decision regardless of race, colour, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity, sexual orientation, or any other characteristic.