Account Executive

Wati; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Wati, an AI-powered customer engagement platform, seeks an Inside Sales Account Executive to convert inbound leads into paying customers. You will engage with potential clients, understand their needs, and guide them through the sales process to drive revenue growth and ensure smooth onboarding.

Ideal candidates have 1–3 years of SaaS sales experience, strong communication and negotiation skills, and proficiency with CRM tools like HubSpot to manage the pipeline and forecast revenue.

Qualifications

• 1-3 years of experience in SaaS sales, inbound AE preferred.
• Proven track record of meeting or exceeding targets.
• Strong communication, negotiation and relationship-building skills.
• Experience using CRM tools to manage pipeline and reporting.

Responsibilities

• Lead management: qualify, engage, and convert inbound leads.
• Conduct product demos, handle objections, close deals.
• Understand customer pain points and tailor solutions.
• Maintain CRM records, track progress, forecast revenue.
• Collaborate with marketing and customer success teams.
• Stay updated on product offerings and industry trends.

Skills

Lead management

Demos & closing

CRM proficiency (HubSpot)

Communication & negotiation

Pipeline forecasting

Inbound SaaS sales

Tools

HubSpot CRM

Job description

Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support — on WhatsApp, Instagram, Facebook, TikTok, SMS, and more.

Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and Wati AI powered by AI Copilot, Astra AI Agent and flexibility to add your own LLMs/AI.

Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.

Wati, the AI-Powered Customer Engagement Platform for Revenue Growth.

As an Inside Sales Account Executive, you will be responsible for managing and converting inbound leads into successful customers. You will engage with potential clients, understand their business needs, and guide them through the sales process. Your goal is to drive revenue growth by effectively demonstrating the value of Wati's solutions and ensuring a smooth customer onboarding experience.

Key Responsibilities

• Lead Management: Qualify, engage, and convert inbound leads into paying customers.
• Sales Process: Conduct product demos, handle objections, and close deals efficiently.
• Customer Discovery: Understand customer pain points and recommend tailored solutions.
• Pipeline Management: Maintain accurate CRM records, track progress, and forecast revenue.
• Collaboration: Work closely with marketing and customer success teams to optimise the inbound sales funnel.
• Product Expertise: Stay up-to-date with Wati's offerings and industry trends to provide insightful guidance to prospects.

• 1-3 years of experience in SaaS sales, preferably in an inbound AE role.
• Proven track record of meeting or exceeding sales targets.
• Strong communication, negotiation, and relationship-building skills.
• Experience using CRM tools (HubSpot) to manage pipeline and reporting.
• Ability to work in a fast-paced, high-growth environment.
• Self-motivated, results-driven, and customer-centric mindset.