Account Engagement Lead

4020 EcoEnergy Insights Limited; Bengaluru; On-site; INR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Health insurance

Flexible schedules and leave policy

Employee Assistance Program

Professional development opportunities

Job summary

Carrier is seeking an Account Engagement Lead to drive international AIoT initiatives, coordinating with clients and internal teams across diverse markets. The role focuses on planning, governance, and executive-level stakeholder management within multi-site programs.

You will oversee budgets, SAP-based processes, and ensure successful renewals and account growth, while shaping strategic outcomes within a cutting-edge AIoT environment.

Qualifications

• Must have excellent communication and stakeholder management skills.
• Proven track record of executive-level communication.
• Familiarity with SAP and related enterprise systems.

Responsibilities

• Work closely with clients to understand requirements, create detailed project plans, track progress, and report deviations to management.
• Lead multi-site, multi-year AIoT managed services programs with clients and internal stakeholders.
• Drive promoter-level NPS scores for assigned accounts, ensuring renewals and growth.
• Manage accounts through governance framework, including quarterly business reviews with sponsors.
• Oversee budget creation and SAP transactions for materials, SOs and related operations.

Skills

Strong communication

Stakeholder management

Executive-level communication

Education

Any Engineering Degree

Tools

SAP

Job description

Job Title – Account Engagement Lead

Preferred Location – Gurgaon

Contract Type – Full Time

Build a career with confidence

Job Responsibilities

• Would be closely working with client to understand their requirement, make detailed projects plans understand the technical scope of work, tracking the progress of the project and reporting the deviations to the management.


• Lead multi-site, multi-year AIoT managed services programs in collaboration with external clients and internal stakeholders.


• Drive promoter-level NPS scores for assigned accounts, ensuring successful renewals and account growth.


• Manage accounts through a structured governance framework, including quarterly business reviews (QBRs) with program sponsors.


• Oversee budget creation and handle operational processes such as SAP transactions for material shipment, sales order (SO) creation, etc.

Role Purpose

This role is designed to lead and contribute to international AIoT initiatives, working at the intersection of data science, energy management, HVAC systems, and advanced AIoT technologies. As a highly visible role within the organization, it offers significant career development potential, enabling the individual to influence strategic outcomes and build expertise in cutting‑edge AIoT applications across diverse markets.

Education

Any Engineering Degree

Experience

4- 7 years' experience in similar domain

Skills

• Strong communication and stakeholder management abilities.


• Demonstrated effectiveness at the executive level.


• Familiarity with SAP

Benefits

• We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.


• Have peace of mind and body with our health insurance


• Make yourself a priority with flexible schedules and leave Policy


• Drive forward your career through professional development opportunities


• Achieve your personal goals with our Employee Assistance Program

Company Culture

Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best‑in‑class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference.

Equal Opportunity

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

About Us

At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.