Account Checker

HSBC Holdings plc; Hyderabad; On-site; INR 600,000 - 1,000,000; Full time

Job summary

HSBC Holdings plc in Hyderabad is seeking an Account Checker to manage reconciliation and settlements for the Middle East region, ensuring compliance with Master Card, VISA, and internal guidelines. The role also supports run-the-bank initiatives and provides data analyses for management.

The candidate should have banking experience, KYC knowledge, and strong Excel and accounting skills, with the ability to work across cultures in a matrix environment.

Qualifications

• Graduation in Commerce/Finance is essential.
• 2–3 years of experience in KYC/advisory for financial institutions.
• Strong accounting knowledge and MS Excel proficiency.
• Understanding of card industry processes and settlements.
• Ability to work across cultures in a matrix organization.

Responsibilities

• Safeguard the bank from financial losses.
• Provide guidance to operations on Finance and dispute processing.
• Draft and review procedures as required by business.
• Set up controls to manage risk in operations.
• Support new projects by testing with operations teams.
• Coordinate test scripts and validate results in projects.

Skills

Banking experience

KYC reviews

Communication skills

MS Excel

Accounting basics

Education

Bachelor's degree in Commerce/Finance

Tools

MS Office

Job description

Account Checker

• Manage Reconciliation and Settlements for the Middle East Region. Provide centralized support to regional card sites. Ensure that best finance and dispute resolution practices are followed in line with industry standards for Master Card and VISA. Comply with the GSM, FIM and HSBC financial accounting and dispute resolution practices to minimize possibilities of financial losses. Centrally control and monitor all Credit Card related accounts & dispute processes for HBEG and all HBME cards and all areas.
• The role also requires managing monthly accounting reconciliation certifications, monitoring aging entries in the suspense account, reviewing exceptions, and appropriately resolving the same. A critical component of the role is to manage monthly expense provisions and making invoice payments to vendors and other service providers. The role is the single point of contact for all finance and GL/SL related queries coming from FCD, AssureNet and operations teams.
• In addition to Finance activities, the role requires providing services at various points in "Run the Bank" initiatives. The role extends in understanding business requirements, business models and operating models and designing leading class solutions/options whilst ensuring optimum strategic alignment. The role-holder supports change and a champion for continuous performance improvement across the region and beyond.
• The role is a point of contact between RBWM, Operations, FCD and IT. The jobholder needs to have the flexibility to work both independently and the ability to consult with Business at Senior Management level. The job holder needs to be able to respond to various questions from the Business, Finance and IT with quick turn-around time and should be able to provide data analyses and presentations where appropriate.

Governance and Committee Memberships

• Maintain and ensure due observance of HSBC Internal Control Standards and Group Compliance Policy, including the timely implementation of recommendations made by internal / external auditors and external regulators.
• Monitor GSC Operations.
• Suspense accounts oversight.
• Develop and deploy standardized operational processes across the region such that these processes can be readily migrated to low-cost GR center’s where we can leverage the group’s global economies.
• Ensure that all suspense accounts are submitted as per agreed SLA, and they comply with BIM FIM & the local HBME finance guidelines. And agreed accounting policies and practices.
• Ensure that the accounts submitted are as per FIM and all required compliance policies are regulations are met
• Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.

In this role, you will:

Principal Accountabilities and Responsibilities

Impact on the Business

• Responsible for safeguarding bank from any financial loss.
• Provide guidance and expert advice to the operations teams in identifying answers to operational queries related to Finance and dispute processing.
• Independently draft/review procedures periodically and as per requirement of the business.
• Set up controls to manage risk within operations and appropriately draft standard operating procedures.
• Provide support by testing and liaising with the operational teams to roll out the new projects.
• Provide management information relevant to final approval of testing results.
• Coordinates the development of test scripts, test beds, test plans, and resources for technical projects, enhancements, and modification initiatives.May perform execution of test scripts with primary responsibility for validation of test results generated from the execution activities of others.
• Enable script creation in addition to monitoring the script creation done by others on the team onshore / offshore.
• Independently executes moderate to high complexity test scenarios, with ownership of multiple concurrent testing initiatives for both minor releases and quarterly releases.
• Participate in and contribute to the management of the relationship between the business and the IT Project team, controlling business expectations and negotiating compromise where appropriate.
• Conduct, communicate and chair regular meetings and follow up with team members as required to focus on business and operational issues or technical issues, documenting, assigning, and monitoring all issues to ensure clearance with minimal impact operations.
• Review system functionalities to meet Business requirements in deploying new products/features.
• As subject matter experts, provide guidance to the business and operations team.
• Responsible for ensuring that the jobs are completed within set time frames in order to avoid financial implications. Verify the validity and methodology used in existing processes against the ever-changing business environment.
• Responsible for ensuring the settlement and disputes are processed in accordance with scheme guidelines. Monitor that routine jobs are performed using best practices to maximize team efficiency and productivity.
• The job holder may be required to liaise with external teams in Visa/ MasterCard for projects which need card association participation. Is required to update his/her card knowledge and keep abreast with the developments in the card industry.

Leadership & Teamwork

• Proactively interact with delivery partners (Service, FCD, RBWM and Software Delivery) to ensure the needs of the business are met, while at the same time, understanding technical implications.
• Liaise between business and technology partners to ensure requirements are translated in a way well understood by technology and ensure technology solutions are understood by and meet the needs of the business.
• Support customer service both internal and external.
• Contribute to development & performance of the department.
• Ensure requirements coming from multiple areas are aligned and conflicts are resolved effectively.
• Willingness to take on additional tasks and/or duties as needed.

To be successful you will:

Functional Knowledge

• Graduate with banking experience and with excellent communication skills.
• Minimum Qualification: Graduation (10+2+3) in Commerce/Finance or equivalent would be essential.
• Minimum 2-3 years of experience in providing advice or performing KYC reviews with different types of corporate structures in financial institution or equivalent is essential. Candidates who do not demonstrate this knowledge will not be progressed (E).
• Must have sound knowledge in accounting and fair knowledge of MS Office including excel.
• Should have between 5 and 7 years combined experience in technology, banking, and/or operations.
• Should understand the cards business and processes.
• Understands how technology adds value to the business and to the end customer.
• Demonstrated ability to rapidly build relationships with key stakeholders.
• Working across cultures and in matrix organizational structures.
• The jobholder must have a combined set of excellent interpersonal skills and technology knowledge to develop effective relationship with the business and provide sound consultancy that adds commercial values to the business. He/she needs to maintain a wide knowledge of Finance, Settlements and Reconciliation, IT hardware, software, and operations.

Others

• Individuals are required to keep themselves updated on the latest procedural/ policy changes across all streams.

Hsbc.com/careers

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.