Accenture Freshers Hiring 2026 | Mass Recruitment IT Customer Service Representative | Apply Now

Freshers Recruitment; Coimbatore District; On-site; INR 300,000 - 420,000; Full time

Job summary

Accenture is hiring IT Customer Service Representatives in Coimbatore. Qualified graduates with 0–2 years of experience can apply. The role focuses on owning customer issues, diagnosing problems, and providing timely resolutions while ensuring proper logging and adherence to SLA timelines.

Working knowledge of operating systems and application support is beneficial. Freshers and candidates with prior on-ground customer support experience are encouraged to apply ASAP.

Qualifications

• Candidates must hold a graduate degree in any discipline.
• Applicants should have completed 15 years of full-time education.
• Freshers and candidates with 0–2 years of experience are eligible.

Responsibilities

• Take ownership of customer-reported issues and provide timely resolutions.
• Investigate, diagnose, and troubleshoot system/application-related problems.
• Escalate unresolved issues to the relevant internal teams following standard procedures.
• Ensure all support issues are properly logged and documented.
• Maintain regular follow-up on user issues until complete resolution within SLA timelines.

Skills

Communication skills

Analytical thinking

Troubleshooting

Shift flexibility

Education

Graduate degree in any discipline

15 years of full-time education completed

Tools

WDS

GHOST

Bootable Drives

Job description

Outsourcing

Table of Contents

Accenture Freshers Hiring 2026 : Accenture is now open for the positions of IT Customer Service Representative. Candidates with qualifications such as Any Degree are eligible to apply for this opportunity. Freshers and candidates can make use of this opening. The job location for this role is Coimbatore. Interested applicants are encouraged to apply online at the earliest.

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Business Services

Knowledge Management

customer

Particulars

Details

Company Name Accenture

Job Role IT Customer Service Representative

Category IT Jobs

Qualification Any Degree

Experience 0 – 2 Years

Salary Best in Industry

Job Location Coimbatore

Last Date to Apply Apply ASAP

Eligibility Criteria

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Jobs

Customer Experience

Educational Qualification

• Candidates must hold a graduate degree in any discipline.
• Applicants should have completed 15 years of full-time education.
• Freshers and candidates with 0–2 years of experience are eligible.

Key Responsibilities

• Take ownership of customer-reported issues and provide timely resolutions.
• Investigate, diagnose, and troubleshoot system/application-related problems.
• Escalate unresolved issues to the relevant internal teams following standard procedures.
• Ensure all support issues are properly logged and documented.
• Maintain regular follow-up on user issues until complete resolution within SLA timelines.

Technical Skills Required

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customer

Law & Government

Recruitment & Staffing

• Knowledge of installation and configuration of different applications.
• Experience in installing and configuring operating systems using methods such as WDS, GHOST, Bootable Drives, etc.
• Ability to document technical problems in the knowledge base.
• Willingness to learn and adapt to emerging technologies.
• Certifications in cloud platforms like Azure or AWS will be an added advantage.

Professional Skills

• Strong technical understanding of current technologies.
• Good written and verbal communication skills.
• Tech-savvy with excellent troubleshooting abilities.
• Flexible to work in rotational shifts and pressure situations.
• Strong analytical and problem-solving mindset.

Additional Requirement

• Candidates should preferably have on-ground customer support experience rather than only remote support exposure.

FAQs for Accenture Recruitment 2026

1. Who can apply for Accenture Recruitment 2026?

Candidates with any graduate degree are eligible to apply for Accenture Recruitment 2026, provided they have completed 15 years of full-time education.

2. Is Accenture Recruitment 2026 open for freshers?

Customer Relationship Management (CRM)

Yes, freshers are eligible to apply for this role. Candidates with 0 to 2 years of experience can apply.

3. What is the job location for Accenture Recruitment 2026?

The job location for the IT Customer Service Representative role is Coimbatore.

4. What skills are required for Accenture Recruitment 2026?

Applicants should have strong technical troubleshooting skills, good communication abilities, analytical thinking, and basic knowledge of operating systems/application support.

5. How can I apply for Accenture Recruitment 2026?

Interested candidates can apply online through Accenture’s official careers portal using the application link provided in the recruitment notification.