5G Network Engineer

Kiya.ai; Bengaluru; On-site; INR 1,200,000 - 3,600,000; Full time

Job summary

Kiya.ai is seeking a senior 5G Network Engineer to support Cisco EPC products across lab and production environments. You will perform testing, upgrades, and migrations, while providing technical advisory, design consultation, and knowledge transfer to customer teams.

The role emphasizes lab-to-production readiness, QoS-focused network designs, and active participation in weekly and monthly reviews with customers, ensuring successful deployments and stable service delivery.

Qualifications

• 7+ years in 5G network engineering or close.
• Hands-on experience with Cisco Enhanced Packet Core products.
• Experience in lab-to-production migrations and testing.
• Strong knowledge of QoS, resiliency, and scalable designs.
• Proficient in documenting test results and migration guides.

Responsibilities

• Provide software and technical advisory support for changes to architecture, network, and Cisco devices.
• Participate in customer meetings to define testing goals and requirements.
• Execute network testing in lab environments and document results.
• Design lab upgrades and implement new features; deliver workshops to customers.
• Create migration guides for lab-to-production transitions and support FOA nights.
• Collaborate with TAC/HTTS to expedite issue resolution during escalations.
• Advise customers on network design, resiliency, scalability, and QoS requirements.
• Produce professional test reports, migration guides, and service-review materials.
• Engage in recurring customer meetings to present technical status to non-technical stakeholders.

Skills

5G call flow troubleshooting

Cisco EPC

Network test planning

Migration guides

QoS

Production network troubleshooting

TAC/HTTS escalation

Communication skills

Documentation

Knowledge transfer

Tools

Cisco EPC

Job description

Role 5G Network Engineer.

Location Remote, India

Work Location: Remote, Bangalore (candidate should be in Bangalore for Onboarding)

Work Timing 9:00am to 5:00pm IST

Experience 7+ Years

Mandatory Experience : 5G Wireless and Cradle point

Job Description: 5G Network Engineer Cisco Enhanced Packet Core (EPC) Managed Services

Role Summary

• We are hiring Network Engineers to support lab and production testing, deployment, and upgrade activities for Cisco Enhanced Packet Core products, as well as ongoing network optimization and post-launch support.

Responsibilities

• Provide software and technical advisory support for incremental changes to architecture, network, and applicable Cisco devices, including customer lab environments.
• Participate in consulting meetings with the customer to understand solution-oriented testing goals and requirements.
• Execute network testing in the customer's lab environment and report findings, including: reviewing testing goals and business objectives, developing or refining test plans, executing tests, and documenting results in test reports.
• Design and implement lab equipment upgrades and new features; provide design and workshop consulting services to the customer.
• Develop migration guides for lab-to-production activity and provide migration/implementation support for Production First Office Application (FOA) nights of activity.
• Offer knowledge of the network to Cisco's TAC or HTTS teams to help expedite restoration of service during escalations. (Engineers do not take ownership of Service Requests, independently troubleshoot, or provide behind-the-scenes triage all escalation work is conducted through TAC SR support.)
• Consult with customer networking staff to understand network design requirements, focusing on resiliency, self-recovery, scalability, and the ability to handle increased traffic demands and QoS.
• Provide current and incremental network design and architecture consultation.
• Provide ongoing information on design-related Cisco security alerts that may impact key network products.
• Evaluate the potential impact of proposed scheduled network changes, review implementation procedures, and assist in resolving hardware/configuration problems during major deployments into a live network.
• Conduct or participate in knowledge transfer sessions, providing the customer with informal training on their deployed Cisco infrastructure.
• Schedule and support scheduled network changes to minimize risk of error, including evaluating change impact, reviewing implementation procedures, and providing remote support during major production network activities.
• Provide support for Quarterly Business Review (QBR) reporting when required, including reporting on activities/outcomes, risk assessments, and 90-day planning.
• Actively participate in weekly conference calls between the customer and Cisco.
• Participate in monthly service review meetings to confirm fulfillment of services and required document deliverables, including SLA achievement.

Required Skillsets

• Hands-on experience with Cisco Enhanced Packet Core products and 5G call flow troubleshooting.
• Ability to develop, execute, and refine network test plans, and document results in formal test reports.
• Experience designing and implementing lab equipment upgrades and new feature rollouts.
• Ability to build migration guides and support lab-to-production migration activity, including Production First Office Application (FOA) nights.
• Working knowledge of network design principles resiliency, self-recovery, scalability, and Quality of Service (QoS) — to support design and architecture consultation.
• Familiarity with reviewing and applying Cisco security alerts/advisories to network products.
• Experience evaluating and reviewing implementation procedures for scheduled network changes, including risk/impact assessment.
• Ability to troubleshoot and support production network hardware and configuration issues during live deployments.
• Working knowledge of TAC/HTTS escalation processes — able to advise and share network knowledge without taking ownership of a Service Request.
• Strong communication and presentation skills for conducting knowledge transfer and informal training sessions with customer staff.
• Ability to produce clear, professional documentation (test reports, migration guides, QBR reporting, service review materials).
• Comfortable participating in recurring customer-facing meetings (weekly conference calls, monthly service reviews) and articulating technical status to non-technical stakeholders.