3855834-Manager

EXL; Chennai District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

EXL in Chennai/South India is seeking an experienced analytics professional to drive client-facing thought leadership and analytical rigor. You will guide onshore delivery and collaborate with offshore teams to tailor analytics solutions for enterprise clients.

You will lead dashboards and predictive models, applying data science methods and storytelling to deliver actionable insights. The role requires coordinating roadmaps and ensuring deliverables align with client objectives across

Qualifications

• 5+ years of analytics experience.
• Experience with enterprise-scale clients and client management.
• Strong communication and presentation skills.
• Proficiency in BI/Visualization tools.
• Ability to lead analytics delivery teams.
• Experience in data audits and governance.

Responsibilities

• Partner with F1000 clients and senior management to frame business questions and analytics solutions.
• Collaborate with cross-functional teams to understand data ecosystems and availability.
• Lead design of dashboards, predictive and prescriptive analytics models for marketing, ecommerce, or ops.
• Apply data science methods and storytelling to derive actionable insights for clients.
• Define analytics project roadmaps aligned to client objectives.
• Coordinate client and delivery-team communications via documents and presentations.
• Lead analytics delivery teams and guide junior consultants.
• Manage end-to-end analytical modeling projects with quality and relevance.
• Collaborate across geographies within the eClerx ecosystem.

Skills

Data analysis

Statistical modeling

Client management

Analytics leadership

BI / Visualization

Communication skills

Project management

Data storytelling

Cross-functional collaboration

Tools

Tableau

PowerBI

Excel

SQL

Job description

Job Description

EXPERIENCE : 5+ years of professional experience in data analysis, statistical modeling, or relevant consulting for an enterprise-scale company with 2+ years of client management experience

Role Summary

This is a client-facing role intended to bring strategic thought‑leadership and analytical rigor to our Analytics practice, as well as to provide onshore presence and guidance to our offshore delivery model.

Key Responsibilities

In this position, you will:

• Partner with our F1000 clients and their senior management teams to understand business objectives, frame key business questions and translate them into analytics solutions
• Work with business and technology partners in cross-functional teams to understand the client's data ecosystem and data availability
• Lead solution design for performance dashboards, predictive and prescriptive analytics models to solve specific problems in the domain of marketing, eCommerce, customer or operations analytics
• Apply your experience and expertise in data science methods, problem-solving, storytelling to capture meaningful insights and recommendations from data and work with the client partners to action those recommendations within the organization
• Define analytics project roadmaps for clients aligned to their specific business objectives
• Facilitate, track, coordinate and communicate reactive and proactive support status and enhancement requests, between the client stakeholders and eClerx delivery teams via written documents and presentations; communication will range from high level to detailed level depending on need and will take the form of specifications, diagrams, and data/process models
• Have the ability to perform tasks independently, lead analytics delivery teams, and direct the efforts of junior analytics consultants
• Own end-to-end management of analytical modeling projects; ensure quality, accuracy, relevance, and consumption of analytical results and recommendations
• Most importantly, the successful candidate will be a team player and collaborator within the eClerx ecosystem across multiple geographies (delivery teams are based in the US, Canada, EU, and APAC)

Eligibility Requirements

• Understanding of how analytics is used in decision making in one or more industries (e-Commerce, Retail, Software, Tech, COG, etc.) and functional areas (marketing, customer analytics and insights, product, operations, etc.)
• Strong understanding and ability to interpret analytics solutions/models.
• Prescribe suitable solutions with an understanding in limitations of toolsets and available data
• Experience in managing procurement of data from various sources and perform data audits
• Experience in using BI/Visualization tools (Tableau, PowerBI etc.)
• Excellent communication skills (both written and verbal) as well as ability to present complex technical concepts to a non-technical audience
• Strong project management and organizational skills
• Strong problem-solving and troubleshooting skills.
• Proven experience in prioritizing and delegating work to meet deadlines, objectives, and quality metrics