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USV in Kolkata is seeking a Manager for Domestic Sales in Consumer Products Division - Sebamed. The role focuses on driving sales targets, guiding a large sales team, and coordinating with cross-functional groups to strengthen market presence.
The candidate will cascade area targets to Territory Sales Managers, analyze market data, and provide feedback to marketing. 10–12 years in pharma sales or FMCG with leadership skills are required.
Sub Org Unit 1 DS-Personal Care-North (Rx)
Country India
Location Kolkata
Graduation/Equivalent Course
BSc B.Com
JOB DESCRIPTION
Title/Designation Manager
Function Domestic Sales
Department Consumer Products Division - Sebamed
Reporting to Zonal Sales Manager
Job Grade/Level L5 (B)
Role Objective :Drive and achieve sales targets and foster a positive organisational image among customers and within the industry while driving team performance and enhancing customer satisfaction
KEY RESPONSIBILITIES
Business Development
Execute the defined sales and marketing strategy to drive sales in the assigned area
Cascade the area targets into territorial targets by providing direction and support to Territory Sales Managers
Assess sales performance to find opportunities and adjust tactics and strategies based on feedback and data
Gather market feedback and communicate the generated insights to the marketing team
Approve standard visit list of doctors and chemists, including tour plans and M aster Tour coverage Productivity Plan as per policy
Validate new doctors and chemists in relevant geographies for potential inclusion
Manage vacant areas by assigning doctors, including core, campaign, and high-potential doctors, and plan periodic visits during the vacancy period
Validate visit frequency for doctors based on business needs and ensure compliance by the team
Ensure inclusion of all key market chemists in the customer list as per policy
Engage with core customers to drive desired business outcome
Analyse field efforts and provide periodic feedback to Territory Sales Managers
Support conversion of non-core doctors to core doctors to improve sales
Conduct periodic review meetings with the team and update Zonal Sales Managers
Prepare campaign customer lists in line and monitor its effectiveness by tracking prescription rates and sales data
Conduct induction and central training programs, cycle meetings to understand campaigns and processes
Prepare the team for in-clinic discussions by facilitating practice, strategy understanding, and product knowledge
Manage team performance metrics by evaluating call average coverage and repeat coverage and implement plan of action to address gaps
Supply Chain Management
Oversee retail chemist prescription and record prescription audit
Ensure availability of new products and liquidation of non-moving or near-expiry products
Guide the Territory Sales Managers in managing difficult stockists and ensuring effective communication with all stockists
Reporting and Stakeholder Engagement
Ensure timely submission of all required documents consisting of daily call reports, monthly tour plans and expense statements
Review sales data for Territory Sales Manager and capture revenue from core and non-core category doctors periodically
Ensure that Territory Sales Manager follows up with doctors regularly
Encourage doctor’s participation at continuous medical educations and conferences
Recommend doctors for enrollment in relevant activities and follow up to ensure engagement
People and Culture
Promote and embody the USV Credo
Cultivate a positive and inclusive team culture that encourages collaboration and transparent communication.
Guide the development of the function’s workforce and recruitment plans
Foster a culture of meritocracy through periodic performance reviews of direct and indirect reportees, providing constructive feedback and recognition
Oversee regular training to ensure the team has the latest knowledge and skills to excel and drive the organisation forward
Identify high-potential candidates in consultation with the Zonal Sales Manager and groom them to take up the next role
Guide reportees on operational, financial, and people matters, offering advice to overcome challenges, optimise performance to achieve sales
STAKEHOLDER INTERACTION
Type of Interaction: Internal
Interaction with: Zonal Sales Manager, Area Sales Manager, Territory Sales Manager, National Sales Manager,
Nature of Interaction: Effectivecommunication in connection with instructions, requests or normal work tasks, motivating the team, handling escalations
Type of Interaction: External
Interaction with: KOLs / Core customers / Other Doctors / CFAs / Stockist / Chemists
Nature of Interaction: Basic explanation of products or services to customers or clients and communication around escalated or difficult queries with customers or clients
JOB REQUIREMENTS
Professional Experience and Relevant Skills
Minimum of 10 – 12 years of overall experience with at least 8years in Pharma Sales or FMCG
Must possess team management skills, with the ability to motivate and guide the sales team to achieve targets. Excellent communication, negotiation and interpersonal skills for building and maintaining relationships with healthcare professionals and key stakeholders. Demonstrated ability in strategic planning and execution of sales and marketing strategies. Proven track record in business development and supply chain management. Proficient in data analysis and reporting
Academic Qualifications & Certifications
Educational Qualification: Bachelor’s Degree in Business, Marketing or a related field, with a preference for a Master of Business Administration in Sales and Marketing
Behavioural Competency (Proficiency Levels from 1 – 5, with 1 being the lowest and 5 being the highest)