Waiter/Waitress

The Doyle Collection Ltd.; Dublin; Hybrid; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Holiday allowance 30 days

Free meals on duty

Dining discounts

50% off food

Public transport access

In-house training

Bonuses & recognition

Cycle to work

Staff events

Job summary

The Westbury Hotel in Dublin is seeking a Waiter to join its WILDE restaurant team. You will play a key role in delivering memorable dining experiences, greeting guests, and providing precise service in a high-end setting.

The role requires exceptional customer service, strong communication, and the ability to thrive in a fast-paced environment. Benefits include extensive holiday allowances, on-duty meals, dining discounts, and ongoing training with the Doyle Collection.

Qualifications

• Previous experience in a high-end hospitality setting.
• Exceptional customer service skills and a passion for guest experiences.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Flexibility to work weekends and holidays.

Responsibilities

• Greet guests warmly and take orders accurately.
• Serve food and beverages with precision.
• Maintain knowledge of menu, including seasonal options.
• Ensure the restaurant is clean, organized and visually appealing.
• Anticipate and respond promptly to guest needs.
• Collaborate with kitchen and team members for seamless service.
• Adhere to health, safety, and hygiene standards.
• Handle guest feedback with efficiency and grace.

Skills

Customer service

Communication

Attention to detail

Teamwork

Adaptability

Job description

Join Our Team at at WILDE Restaurant, The Westbury Hotel

If you love creating memorable experiences for guests and want to be part of a dynamic team passionate about hospitality, this opportunity is perfect for you.

As a Waiter at WILDE you will play a crucial role in delivering exceptional dining experiences. You are a dedicated foodie who goes above and beyond to ensure our guests leave delighted and eager to return.

Key Responsibilities:

Greet and welcome guests with warmth and professionalism
Serve food and beverages with precision and care
Maintain comprehensive knowledge of our menu, including seasonal and dietary options
Ensure the restaurant is clean, organized, and visually appealing
Anticipate and respond promptly to guest needs
Collaborate with kitchen and team members to ensure seamless service
Adhere to the highest standards of health, safety, and hygiene
Handle guest feedback and concerns with efficiency and grace, ensuring positive outcomes

Requirements:

Previous experience in a high-end hospitality setting
Exceptional customer service skills and a passion for creating unforgettable guest experiences
Excellent communication and interpersonal skills
Ability to thrive in a fast-paced, dynamic environment
Flexibility to work various shifts, including weekends and holidays
A keen eye for detail and commitment to maintaining high standards
Knowledge of food and beverages,

The perks of working at The Westbury Hotel:

• 30 days of holiday including public holidays, increasing to 35 with length of service
• Free meals on duty as well as breakfast to get you started and all day tea and coffee for the caffeine lovers
• Discounted hotel rooms in the UK, Ireland and USA for you, your family and friends
• 50% off food when dining with the Doyle Collection
• Great location with easy access to public transport
• In-house training team dedicated to your personal development
• Reward and recognition programmes (earn bonuses, restaurant meals, overnight stays and extra days off!)
• Save money with our Cycle to Work scheme and plan for your future with our pension
• Staff summer parties, Christmas parties and regular team get togethers
• Plus more ...

The Westbury, Dublin

The Westbury blends tradition with contemporary flair. A member of The Leading Hotels of the World, we not only surround our guests in sophistication and style, but place them at the very centre of Dublin’s social and cultural riches. From the moment guests ascend the hotel’s central staircase, they are sure to be charmed. Take the gracious Gallery, with its captivating art collection and legendary afternoon tea; The Sidecar bar, Balfes Bar & Brasserie and signature restaurant WILDE. Completing the picture are luxurious guest rooms and suites– showcasing the best of Irish design. Yet, it is it the warmth of welcome that sets the seal on this haven of luxury.

The Doyle Collection

The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.