VP - Client Integration

Citco; Munster; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Benefits package

Training and education support

Flexible working arrangements

Job summary

Citco is seeking a seasoned project leader to drive client onboarding and major launches, coordinating multi-disciplinary teams across the organization. You will chair client meetings, document actions, and ensure timely delivery while escalating risks as needed.

The role requires extensive experience in financial services, strong communication and leadership skills, and a proven track record in PMO activities. A university degree and proficiency with Microsoft Office are essential.

Qualifications

• Degree qualified in a business or Finance related discipline.
• Attention to detail.
• Team player who can work well within the function to deliver a quality service.
• Minimum of 7 years in the financial services industry.
• Experience managing and leading high performing teams
• Proven interest in the financial markets and hedge fund industry.
• Proven Project Management Experience.
• Proven Business Analysis Experience.
• Working knowledge of Listed and OTC products.
• Creative and innovative.
• Excellent communication and writing skills.
• Client focused
• Dedicate yourself to continuous improvement.
• Proficient in Microsoft Office applications.

Responsibilities

• Own client product launches and conversions from initiation to delivery.
• Track and monitor progress using project tools.
• Chair client meetings and document actions.
• Escalate project issues and delays in a timely manner.
• Communicate progress to management teams and stakeholders.
• Coordinate work streams and manage deliverables across teams.
• Coordinate with internal and external stakeholders to document and agree project scope at planning.
• Ensure adherence to the core Client Integration process and procedures.
• Manage ad-hoc operational or process-improvement projects including client engagement.
• Collaborate with Data Services for additional requests.
• Contribute to PMO responsibilities within Global Client Integration, including staffing and regional tracking.
• Capture lessons learned and drive implementation of enhancements.

Skills

Project management

Client onboarding

Stakeholder management

PMO responsibilities

Communication

Education

Business or Finance degree

Tools

Microsoft Office

Job description

Your Role:

• You will own new client and existing client product launches/conversions, including:
  • Track and monitor project progress via project tools;
  • Chair client meetings and document actions;
  • Provide exceptional client service throughout;
  • Escalate project issues/delays;
  • Communicate/Present progress to Management Teams and stakeholders;
  • Excellent communication skills;
  • Manage/coordinate all work stream owners and deliverables;
  • Identify/Address/Escalate project concerns and risks;
  • Direct ownership and overseeing Technology system onboarding;
• Coordinate with all relevant teams to ensure internal workflows will meet client needs and they capture any unique sets of requirements.
• Coordinate with both internal and external stakeholders to ensure the project scope is documented, agreed and completed at planning phases.
• Ensure application of core Client Integration process and procedures.
• Project manage Ad-Hoc Operational / Process enhancement projects which may include client engagement
• Work with Data Services for additional / ad-hoc requests
• Key member of Global Client Integration team and contribute to PMO responsibilities including staffing, regional project tracking and department projects
• Ensure Lessons learned process is documented and be a critical contributor to identification and implementation of enhancements

Qualifications

About You:

• Degree qualified in a business or Finance related disciple.
• Attention to detail.
• Team player who can work well within the function to deliver a quality service.
• Minimum of 7 years in the financial services industry.
• Experience managing and leading high performing teams
• Proven interest in the financial markets and hedge fund industry.
• Proven Project Management Experience.
• Proven Business Analysis Experience.
• Working knowledge of Listed and OTC products.
• Creative and innovative.
• Excellent communication and writing skills.
• Client focused
• Dedicate yourself to continuous improvement.
• Proficient in Microsoft Office applications.

Our Benefits

Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.