Travel Ads Technical Solutions Consultant

Google; Dublin; Hybrid; EUR 90,000 - 92,000; Full time

Benefits offered by this job

Equity

Benefits

Bonus target 15%

Job summary

Google in Dublin, Ireland, is seeking a technically-skilled project manager to own end-to-end support for travel products, including Hotel Center and Travel Ads formats. You will manage escalations, liaise with cross-functional teams, and drive data-driven improvements to resolution quality and customer outcomes.

The role emphasizes AI-powered workflows, collaboration with Product and Engineering, and delivering high-value solutions for top advertisers.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience in a technical project management or a customer-facing role.
• Experience with project, program management and working across cross-functional teams.
• Experience using quantitative and qualitative data to generate insights and deliver solutions.
• Experience with Large Language Models (LLMs) and agentic AI tools to enhance efficiency.

Responsibilities

• Deliver outstanding customer service and support for Google's Travel products.
• Unblock critical revenue by managing escalations and liaising with stakeholders.
• Analyze data to create action plans focusing on knowledge management and product adoption.
• Integrate AI-powered workflows to improve response times and resolution quality.

Skills

Project management

Cross-functional collaboration

Data analysis

AI tools familiarity

Education

Bachelor’s degree or equivalent practical experience

Tools

AI tools (Gemini)

Job description

Google in Dublin, Ireland, is seeking a technically-skilled project manager to own end-to-end support for travel products, including Hotel Center and Travel Ads formats. You will manage escalations, liaise with cross-functional teams, and drive data-driven improvements to resolution quality and customer outcomes.

The role emphasizes AI-powered workflows, collaboration with Product and Engineering, and delivering high-value solutions for top advertisers.