Transfer Agency Manager – Client Relations & Ops

State Street Corporation; Ireland; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

State Street Corporation is seeking an AIS Transfer Agency Manager, Officer in Ireland to oversee the Transfer Agency client service team, manage client relationships, and escalate technical issues. The role supports a hybrid work model balancing remote and office work.

You will sign off on daily reconciliations, oversee team priorities, and drive process improvements while maintaining strong client communication and regulatory awareness.

Qualifications

• Degree in Finance or related field with good academic standing.
• Experience in Transfer Agency or private equity/hedge fund services.
• Proven client relationship management experience.
• Experience working to tight deadlines and multi-tasking.

Responsibilities

• Final sign-off on internal, client and investor reporting ensuring accuracy and adherence to policies.
• Oversee Transfer Agency team, plan work, recruit and manage resources.
• Build and maintain client relationships through regular meetings and forums.
• Act as primary client escalation contact.
• Develop and implement improvements to processes, procedures and policies.
• Collaborate with internal development on system enhancements to boost efficiency.

Skills

Client relationships

Team leadership

AML regulations

Process improvement

Education

Finance degree

Tools

Microsoft Excel

Job description

State Street Corporation is seeking an AIS Transfer Agency Manager, Officer in Ireland to oversee the Transfer Agency client service team, manage client relationships, and escalate technical issues. The role supports a hybrid work model balancing remote and office work.

You will sign off on daily reconciliations, oversee team priorities, and drive process improvements while maintaining strong client communication and regulatory awareness.