Trainee Optical Assistant

Specsavers; Munster; On-site; EUR 16,000 - 23,000; Full time

Benefits offered by this job

Professional development opportunities

Access to latest clinical technology

Regular team events

Job summary

Specsavers is seeking a Trainee Optical Assistant in Ireland. The role focuses on delivering exceptional customer service and helping create an outstanding store environment for customers and staff. You will contribute to patient care, support ongoing training, and participate in a team-driven store culture.

No prior optics experience is required; full training and development opportunities are provided, with a focus on clinical skills and customer interactions in a busy retail setting.

Qualifications

• Passion for providing excellent customer service and making customers’ lives easier.
• Great teamwork and initiative.
• Confidence in using IT systems and strong communication and listening skills.
• Willingness to step out of comfort zone and learn with guidance.

Responsibilities

• Create an outstanding store environment for customers and the team.
• Ensure every patient receives the best care in our stores.
• Support training and development opportunities as part of store operations.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Feedback and development

Job description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

Based in Opera Lane, we are a community driven store with customers at our focus.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Full time hours - 37.5 hours - weekend working is essential
• €14.15 an hour
• Outstanding clinical and professional development opportunities
• Access to latest clinical technology and equipment
• Regular team events and team building evenings

What we’re looking for?

We do need you to have a few skills to get started as a Trainee Optical Assistant. These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:

• Previous experience in a fast-paced customer service environment