Trade Counter Pro: Hardware Sales & Service

Flynn's Hardware; Dungarvan; On-site; EUR 41,548,000 - 47,527,000; Full time

Benefits offered by this job

On-site parking

Store discount

Job summary

Flynn's Hardware is seeking a friendly, reliable person for a full-time Trade Counter position in Ireland. You will serve trade customers, process sales, and provide expert advice on hardware and home improvement products.

The role requires strong communication, multitasking ability, and a customer-focused mindset. On-site parking and a store discount are offered, with pay starting at €14.50 per hour.

Qualifications

• Previous experience in a trade counter, builders merchant, hardware, retail, or customer service role is desirable.
• Strong communication and interpersonal skills with a customer-focused approach.
• Good product knowledge of hardware, building materials, or home improvement products is advantageous.
• Ability to work efficiently in a busy environment and manage multiple tasks.
• Good attention to detail and accuracy when processing orders and transactions.
• Confident using computer systems, point-of-sale software, and customer accounts.
• A positive attitude, willingness to learn, and strong team ethic.
• Reliable, flexible, and committed to providing excellent service.

Responsibilities

• Serving trade customers at the trade counter and processing sales transactions accurately.
• Providing knowledgeable and professional customer service to trade and retail customers.
• Assisting customers with product enquiries, stock availability, pricing, and order information.
• Preparing quotations, processing orders, and arranging customer collections where required.
• Handling telephone and email enquiries in a timely and professional manner.
• Building positive relationships with regular trade customers and understanding their requirements.
• Maintaining accurate records of orders, customer accounts, and transactions.
• Keeping the trade counter area clean, organised, and well presented.
• Working closely with colleagues across the store to ensure excellent customer service and efficient operations.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Teamwork

POS systems

Job description

Flynn's Hardware is seeking a friendly, reliable person for a full-time Trade Counter position in Ireland. You will serve trade customers, process sales, and provide expert advice on hardware and home improvement products.

The role requires strong communication, multitasking ability, and a customer-focused mindset. On-site parking and a store discount are offered, with pay starting at €14.50 per hour.