Temporary Shopping Centre Guide & Customer Assistant

Bidvest Noonan; Swords; On-site; EUR 19,000 - 21,000; Full time

Job summary

Bidvest Noonan is recruiting friendly, customer-focused individuals for a temporary role at the Pavilions Shopping Centre in Swords, Ireland. You will help visitors with wayfinding, direct customers during lift maintenance, and assist with navigating stores and facilities throughout the five-week project.

Ideal candidates communicate well, stay professional in a busy public setting, and are reliable and punctual with flexible hours. Prior customer service experience is a plus but not required.

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, approachable, and customer-focused attitude.
• Reliable and punctual with a flexible approach to working hours.
• Previous customer service, retail, hospitality, or reception experience would be advantageous but is not essential.

Responsibilities

• Welcome and assist customers visiting the shopping centre.
• Provide clear directions and guidance to alternative routes during lift maintenance works.
• Support customers in locating stores, services, entrances, exits, and facilities.
• Respond to general customer queries in a friendly and professional manner.
• Monitor designated areas to ensure customers can navigate the centre safely and efficiently.
• Escalate any customer concerns or issues to centre management when necessary.

Skills

Communication

Interpersonal skills

Reliability

Punctuality

Job description

Bidvest Noonan is recruiting friendly, customer-focused individuals for a temporary role at the Pavilions Shopping Centre in Swords, Ireland. You will help visitors with wayfinding, direct customers during lift maintenance, and assist with navigating stores and facilities throughout the five-week project.

Ideal candidates communicate well, stay professional in a busy public setting, and are reliable and punctual with flexible hours. Prior customer service experience is a plus but not required.