Technical Support Administrator

scurri; Ireland; On-site; EUR 30,000 - 42,000; Full time

Job summary

SCURRI is seeking a Technical Support Administrator for our Wexford Town offices in Ireland. This full-time, 12-month contract role focuses on delivering timely, accurate responses to customers and routing technical queries to the right support engineer.

You’ll gain hands-on experience in a SaaS environment and support well-known retail brands across Ireland and the UK. Reporting to the Operations Manager, you will become the first line of support and help drive smooth account operations while

Qualifications

• No formal degree required; on-the-job training provided.

Responsibilities

• Provide effective, timely, and accurate responses to customers' queries.
• Route technical queries to the appropriate support engineer.

Job description

eCommerce is moving faster than ever - and so are we. At Scurri, we connect online retailers with global carriers, power seamless delivery experiences and make it easier for well known brands to ship goods to their customers.

We have an exceptional opportunity for a Technical Support Administrator to join our highly motivated Support Team. This is a full time role based in our Wexford Town offices reporting to the Operations Manager that will focus on providing effective, timely, and accurate responses to customers' queries and routing technical queries and issues to the appropriate support engineer.

This full-time, 12 month contract role is a launchpad into the SaaS and tech industry. You’ll gain hands‑on experience, handle real-world account operations, learn how cutting‑edge platforms work, and act as the first line of support for well-known retail brands across Ireland and the UK.