Technical Content Developer - Workspace ONE

Omnissa, LLC; Cork; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Benefits and travel allowances

Opportunities for professional growth

Job summary

A leading digital work platform company is seeking a Technical Content Developer to create guidance for customers and internal staff. This role requires strong technical expertise, communication skills, and a background in IT roles like Technical Solutions Architect or Support Engineer. The ideal candidate will have 3-5 years of experience in technology roles and a passion for teaching. This position is full-time and involves occasional travel to present content.

Qualifications

• Hands-on experience with IT tools, including endpoint management and device troubleshooting.
• Strong analytical and problem-solving skills.
• Proven ability to deliver compelling presentations and write clear technical documents.

Responsibilities

• Create technical guidance published on the technical enablement platform.
• Deliver technical enablement content to internal and external audiences.
• Explore and learn new technologies while creating educational content.

Skills

Technical Expertise

Analytical Skills

Communication Skills

Customer-Focused

Education

3-5 years in technology roles

Tools

Windows

Linux

macOS

Omnissa Workspace ONE

Microsoft Intune

Job description

Technical Content Developer - Workspace ONE page is loaded## Technical Content Developer - Workspace ONElocations: Cork, Ireland Office: Remote - Irelandtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-101419**Job Description:****We are Omnissa!**Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost.Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you.We are looking for new Technical Content Developers for the Product Specialist and Technical Enablement Team. If you have a background in software technical roles, such as a Technical Sales Engineer, Technical Marketing Engineer, Technical Solutions Architect, Professional Services Consultant, or a Technical Support Engineer, and want to grow into a role where you can create content that enables our customers to learn our products, then this role is for you!You will play a key role in enabling our customers, partners, and internal technical staff by creating technical guidance that will be published on our premier technical enablement platform, . You will also deliver technical enablement content to both internal and external audiences.The ideal candidate is someone who is results-driven and enjoys teaching, writing and collaborating with colleagues, partners, and customers. This candidate must also love technology, embrace new challenges, and be willing to travel to present to customers and deliver technical enablement when necessary. This position requires a great deal of intellectual curiosity to be successful. There must be a strong desire to learn new technologies and to present the knowledge you gain to others. A considerable amount of the work we do involves learning how things work and building content to teach others.**Desired Skills:*** Technical Expertise: Hands-on experience with IT tools, such as endpoint management, device troubleshooting, security tools and Windows, Linux, macOS and mobile operating systems. Knowledge and hands-on experience with an endpoint management solution such as Omnissa Workspace ONE or Microsoft Intune is preferred. Familiarity with other solutions in the end user computing endpoint management space is a plus. Familiarity with Windows operating system and lifecycle management tools is a plus. Exposure to endpoint security and identity solutions is a strong plus.* Analytical Skills: Strong analytical and problem-solving skills with the ability to learn and explain new technologies to other people. The position will require not only learning and understanding our technology through your own hands-on work, but also explaining our products to practitioners who need to understand.* Communication Skills: Proven ability to deliver compelling presentations to diverse audiences and write documents that clearly explain complex technical concepts. Exceptional verbal and written communication skills are essential for success in this role.* Customer-Focused: Demonstrated ability to build and maintain strong relationships with internal stakeholders, partners, and customers.* Experience: 3-5+ years of relevant experience in technology roles for EUC solutions, such as product management, solutions engineering, implementation consultant, technical support, or technical marketing in the end user computing software industry is preferred.**What you can expect:*** Impactful Work: Contribute to cutting-edge solutions that shape the future of end user computing.* Supportive Leadership: This role is in the Product Management organization. At Omnissa, leadership is grounded in integrity, empathy, and empowerment. You will be backed by managers who prioritize clarity, collaboration, and trust. Our managers are committed to nurturing talent, encouraging innovation, and fostering an environment where everyone feels heard, valued, and respected.* Travel: Willingness and ability to travel occasionally, including international travel as needed.* Collaborative Culture: Work with talented professionals in a supportive and inclusive environment.* Professional Growth: Opportunities for continuous learning and career advancement.* Competitive Compensation: Competitive salary, benefits, and travel allowances.Omnissa is committed to building a workforce that reflects the communities we serve across the globe. We believe this brings unique perspectives, experiences, and ideas, which are essential for driving innovation and achieving business success. We hire based on merit and with equal opportunity for all.Omnissa is the digital work platform leader, trusted by thousands of organizations worldwide as the former VMware End-User Computing business. We make digital work, work – for businesses and their people. No painful IT processes or productivity trade-offs. Instead, a seamlessly delivered digital employee experience that simplifies work.Our comprehensive digital work platform enables IT teams to provide secure, personalized experiences for every employee, on any device. Omnissa unifies, automates, and efficiently scales the digital workspace. By empowering employees to do their best work, anywhere, we help workforces everywhere unlock exponential business value. All is made possible with the Omnissa(TM) Platform, the first AI-driven digital work platform for smart, seamless, and secure work experiences from anywhere.It integrates multiple industry-leading solutions across Unified Endpoint Management, Virtual Desktops and Apps, Digital Employee Experience, and Security and Compliance. By continuously adapting to users’ work styles, Omnissa optimizes user experience, security, IT operations and costs.