Location: On site / Ballytrasna, Little Island, Co. Cork, Ireland
job type: Permanent / Full-time
Sector and subsector: Engineering | Administration
Salary: Competitive salary
Job Title: Technical Administrator
Location: Cork, Ireland
Sector: Engineering, Calibration, Pharmaceutical, Commissioning & Facilities Management
Role Objective
Provide administrative and operational support to the Service Manager and technical teams at Hanley Calibration. Responsibilities include equipment tracking, calibration coordination, system administration, customer and supplier liaison, purchase orders, logistics, reporting and compliance with ISO 9001:2015 quality procedures.
Key Responsibilities
- Systems & Equipment Tracking: Maintain the Hilti equipment tracking system and support administration of the Compucal CMMS, ensuring accurate, up-to-date records.
- Service Coordination: Work with the Service Manager and technicians to coordinate equipment movements and calibration activities.
- Customer & Supplier Liaison: Coordinate third-party calibrations, respond to customer queries and liaise with vendors and suppliers.
- Calibration Standards: Maintain records of in-house calibration standards and associated documentation.
- Quality & Compliance: Follow established procedures and maintain accurate, audit-ready records in line with ISO 9001:2015 requirements.
- Purchasing & Logistics: Process purchase orders, arrange instrument shipments and manage associated documentation.
- Reporting: Maintain operational trackers and prepare monthly and ad hoc reports.
- Communication & Administration: Attend meetings, follow up on actions and provide general administrative support to the Service Manager and wider team.
Qualifications & Experience
- Leaving Certificate or equivalent.
- A qualification in business administration, engineering, technical administration or a related field is desirable but not essential.
- 2–3 years’ relevant administrative experience, preferably in a technical or operational environment.
- Experience with databases, equipment tracking systems or CMMS platforms is an advantage
Key Skills
- Strong organisation, prioritisation and time management.
- Excellent written and verbal communication skills.
- Customer-focused approach and professional stakeholder management.
- High attention to detail and data accuracy.
- Effective problem-solving and discrepancy resolution.
- Ability to work independently, follow procedures and take accountability.
- Proactive, adaptable and collaborative approach to teamwork
- Competitive salary
- Annual performance-based bonus.
- 5% contributory pension scheme.
- VHI healthcare allowance and Employee Assistance Programme.
- Annual leave increasing with length of service.
- Education and study support.
- Hanley Green Grant benefit initiative.
- Company events.
- Working Hours: Monday to Friday, 9:00 am–5:00 pm
- Report to: Service Manager