Tech-Savvy Retail Advisor | Sales & Customer Experience

Vodafone Group Plc; Cork; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary with commission

Health & Wellbeing

Pension plan

Generous leave

Employee discounts

Job summary

Vodafone is seeking a Retail Advisor to drive sales performance and support the store and team in achieving key business objectives across sales and customer experience. You will align with Vodafone’s value pillars of customer, simplicity and growth, and you will work as part of a responsive team to deliver a first‑class customer journey.

Join Vodafone to grow your career with meaningful development opportunities and enjoy an inclusive workplace where everyone belongs.

Qualifications

• Customer-centric mindset with ownership of issues to ensure positive outcomes.
• Clear, adaptable communication with different audiences.
• Self-motivated, enthusiastic and proactive attitude.
• Flexible to work a range of shifts in line with store opening hours.
• Previous experience in a customer-facing, sales or retail environment.
• Interest in technology, mobile products or telecommunications.
• Awareness of sales targets or performance metrics and willingness to learn.
• Maintain high standards of presentation, organisation and housekeeping in a workplace.
• Confidence using digital tools or systems to support day-to-day tasks.

Responsibilities

• Thrive in a retail customer-facing environment and achieve individual sales targets while contributing to store performance.
• Complete all role-related administration accurately and within agreed timelines.
• Consistently provide a high-quality, customer-focused experience in every interaction.
• Stay up to date with new products, services and offerings through partner supports and training portals to confidently advise customers.
• Take ownership of customer queries and needs and resolve them in a positive, professional manner.
• Support and maintain strong store standards, including effective housekeeping, to create a welcoming environment.

Skills

Customer mindset

Communication skills

Self-motivation

Flexibility

Customer-facing experience

Interest in technology

Sales targets awareness

Organization/housekeeping

Digital tools proficiency

Job description

Vodafone is seeking a Retail Advisor to drive sales performance and support the store and team in achieving key business objectives across sales and customer experience. You will align with Vodafone’s value pillars of customer, simplicity and growth, and you will work as part of a responsive team to deliver a first‑class customer journey.

Join Vodafone to grow your career with meaningful development opportunities and enjoy an inclusive workplace where everyone belongs.