Tech-Savvy Retail Advisor for Sales & Service Excellence

Vodafone Group Plc; Dublin; On-site; EUR 30,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Pension plan

Health & wellbeing

Annual leave & holidays

Job summary

Vodafone Group Plc is seeking a Retail Advisor in Dublin to drive sales while delivering a first-class customer experience. You will support the store and team in achieving business objectives across sales and customer experience, aligning with Vodafone’s value pillars of customer, simplicity and growth.

As a strong team player with a progressive mindset, you will stay updated on products and services, handle customer queries professionally, and help maintain a welcoming, well-organised store

Qualifications

• Customer-focused mindset and ownership of issues.
• Clear communication style tailored to audience.
• Self-motivated, enthusiastic and proactive.
• Willingness to work a range of shifts aligned with hours.
• Previous customer-facing or sales/retail experience.
• Interest in technology and mobile products.

Responsibilities

• Thrive in a retail customer facing environment and achieve individual sales targets set by the business, contributing to overall store performance
• Complete all role-related administration accurately and within agreed timelines
• Consistently provide a high-quality, customer-focused experience in every interaction
• Stay up to date with new products, services, and offerings through our partner supports and internal training portals to confidently support and advise customers
• Take ownership of customer queries and needs, managing them in a positive and professional manner through to resolution
• Support and maintain strong store standards, including effective housekeeping, to ensure a clean, organised, and welcoming environment

Skills

Customer mindset

Excellent communication

Self-motivated

Flexibility to work shifts

Customer-facing experience

Interest in technology

Sales targets awareness

Housekeeping standards

Digital tools proficiency

Job description

Vodafone Group Plc is seeking a Retail Advisor in Dublin to drive sales while delivering a first-class customer experience. You will support the store and team in achieving business objectives across sales and customer experience, aligning with Vodafone’s value pillars of customer, simplicity and growth.

As a strong team player with a progressive mindset, you will stay updated on products and services, handle customer queries professionally, and help maintain a welcoming, well-organised store